High Quality Repairs. Outstanding Customer Service. Honest Prices.
Royal Automotive stands as one of Chicago's leading comprehensive repair facilities for auto body, glass, and mechanical repairs. We are a trusted partner for drivers of all kinds, offering professional auto body, mechanical, and glass services for everything from everyday cars to high-end luxury vehicles and exotic sports cars.
Our Expertise
Our team of experienced technicians are certified by the I-CAR and ASE, and boast extensive knowledge in:
- Paint & Body Repair: We utilize the latest waterborne paint technology and meticulous body repair techniques to restore your vehicle to its pre-accident condition (or better!). A free car wash is included on all auto body jobs.
- Mechanical Repairs: Our skilled mechanics can diagnose and repair any mechanical issue, from routine maintenance to complex engine problems.
- Glass Repair & Replacement: From chip repairs to complete replacements, our certified technicians will ensure your vehicle's glass is safe and secure.
Commitment to Transparency and Customer Service
We believe in open communication and complete transparency throughout the repair process. We:
- Work directly with all major insurance companies and process claims electronically for a seamless experience.
- Provide clear and accurate estimates before any work begins.
- Offer a written lifetime warranty on all repairs.
- Communicate with you regularly and update you on the progress of your repairs.
Experience the Royal Difference
At Royal Automotive, we are dedicated to delivering high-quality repairs, outstanding customer service, and honest pricing. We are committed to exceeding your expectations and restoring your vehicle to its former glory.
Our Values
- Integrity: We uphold the highest ethical standards and always act with honesty and transparency.
- Professionalism: We deliver meticulous workmanship and attention to detail in every aspect of our work.
- Customer Focused: Your satisfaction is our top priority. We strive to provide a seamless and stress-free experience for every customer.
Contact Us Today
If you need reliable auto repairs in the Chicago area, contact Royal Automotive today! We look forward to serving you and restoring your vehicle to its best.
Exceptional Customer Service and Quality Work
The reviews unanimously praise the exceptional customer service and quality of work provided by Royal Automotive. Customers rave about the attention to detail, communication, and professionalism of the staff, particularly Su and Chris. Several reviewers mention that the staff went above and beyond to ensure a hassle-free experience, working directly with insurance companies and car rental services.
Commendations for Attention to Detail
Many reviewers highlight the meticulous attention to detail provided by Royal Automotive's staff. They conduct thorough examinations of every component, ensuring that the repairs are done to perfection. The quality of the work is exceptional, with several reviewers stating that their vehicles looked better than before the repairs.
Communication throughout the Process
The reviews consistently praise the excellent communication provided by Royal Automotive. Customers receive regular updates on the progress of their repairs, allowing them to stay informed and feel confident in the work being done.
Minor Areas for Improvement
One reviewer mentions that the cleanup and detailing of their vehicle could be improved after the repairs. Another reviewer suggests that the body shop could provide better quality control in terms of cleanliness.
