Helping people achieve their dreams, one insurance policy at a time.
At Sanford Auto Service, we take pride in being your trusted destination for exceptional auto repair in San Antonio, TX. Our team is dedicated to providing top-quality service to ensure your vehicle performs at its best. With a long history dating back to 1956, we have built a reputation for reliability, quality, and customer satisfaction.
Our Services
We offer a comprehensive range of services including routine maintenance, engine diagnostics, and complete repairs on brakes, transmissions, and electrical systems. Each service is performed using the latest tools and technology by our experienced technicians, ensuring your vehicle receives the best care in San Antonio, TX. Our services include:
- AC Repair
- Battery, Starter & Alternator Repair
- Brake Repair
- Check Engine Light
- Cooling System Diagnostics
- Drivetrain & Differential
- Electrical Repair
- Engine Repair
- Heater Repair
- Oil Changes
- Suspension Repair
- Timing Belts
- Transmissions
- Wheel Alignments
Why Choose Sanford Auto Service?
Choose Sanford Auto Service for reliable auto repair in San Antonio, TX because we are a proud NAPA AutoCare Center, which means we meet high standards of service and quality. Our commitment to excellence ensures that every repair is backed by a nationwide warranty, giving you peace of mind wherever you go. We understand that auto repairs can be unexpected and costly, so we offer flexible financing options to help manage the expenses. Our easy and accessible financing plans ensure that you can receive the repairs you need without compromising on quality or timing.
What Our Customers Say
Sanford Auto Service is highly regarded by our customers for providing expert auto repairs and exceptional service in San Antonio, TX. Our customers often speak to our professionalism, attention to detail, and the personal care we take with each vehicle. This stellar reputation is reflected in our numerous positive reviews and testimonials.
Our Commitment to You
We are committed to serving our community, and we continuously strive to exceed expectations and ensure that every customer leaves satisfied. With our 2-year, 24,000-mile warranty, you can trust that every repair comes with the assurance of our commitment to quality and customer satisfaction.
Sanford Auto Service Reviews Summary
Positive Reviews
The majority of reviews praise Sanford Auto Service for their honesty, professionalism, and excellent customer service. Many reviewers appreciate the shop's transparency and willingness to explain the repairs and costs in detail. The staff, particularly Tracy, are commended for their kindness, patience, and dedication to resolving issues. Several reviewers expressed gratitude for the shop's willingness to go the extra mile to help them, such as providing a comfortable waiting area, offering water and electric hookups for RVs, and even following up with customers after the repair to ensure they are satisfied.
Negative Reviews
A few reviewers had negative experiences with Sanford Auto Service. Some were dissatisfied with the shop's response to warranty claims, feeling that they did not honor their labor and parts guarantees. Others were unhappy with the cost of repairs, claiming that the shop overcharged them or did not provide adequate explanations for the work done.
Common Themes
- Honesty and transparency in repair estimates and costs
- Excellent customer service and communication
- Professional and knowledgeable staff
- Willingness to go the extra mile to help customers
- Satisfied customers who would recommend the shop to others
