Transforming Smiles, Transforming Lives
Brookdale Animal Hospital is a state-of-the-art small animal veterinary clinic dedicated to providing the highest standard of quality and compassionate veterinary care for our patients. Our mission is to continue offering the highest standard of medical, surgical, and preventive care for your pet. We are dedicated to continuous education and the adoption of technical advances to raise the standard of veterinary medical care.
Our Services
We offer a wide range of services tailored to meet the unique needs of your pet. From wellness care to pet dental care, our staff is dedicated to providing warm, compassionate care for your family pet. Our services include:
- Wellness Care: We provide routine check-ups, vaccinations, and health screenings to ensure your pet stays healthy and happy.
- Canine Health Care: We offer comprehensive care for your dog, including puppy care and vaccinations, senior care, and dental care.
- Feline Health Care: Our feline health care services include kitten care and vaccinations, senior care, and dental care.
- Pet Dental Care: We provide professional dental cleanings, extractions, and oral surgery to keep your pet's teeth and gums healthy.
- Diagnostic Services: Our state-of-the-art diagnostic equipment allows us to quickly and accurately diagnose and treat your pet's health issues.
- Nutrition and Diet: We offer personalized nutrition and diet plans to ensure your pet is getting the nutrients they need to thrive.
- Microchipping: We offer microchipping services to help ensure your pet's safe return if they ever become lost.
- Laser Therapy: Our laser therapy services can help reduce pain and inflammation, and promote healing in your pet.
- Pharmacy: Our in-house pharmacy allows us to quickly and easily fill your pet's prescriptions.
- Surgical Services: Our experienced surgeons perform a range of surgical procedures, from routine spays and neuters to complex orthopedic surgeries.
Our Team
At Brookdale Animal Hospital, we believe in providing quality care specially tailored to your pet's needs. Our veterinarians, led by Dr. James Pressley and Dr. Christine Miles, are dedicated to providing warm, compassionate care for your family pet. Our staff is dedicated to continuous education and the adoption of technical advances to raise the standard of veterinary medical care.
Overview of Brookdale Animal Hospital Reviews
Brookdale Animal Hospital has received a mix of positive and negative reviews from pet owners. The reviews highlight the hospital's strengths and weaknesses in terms of customer service, veterinary care, and communication.
Positive Experiences
Many reviewers praised the hospital's staff, particularly Dr. Presley, for their compassionate and caring approach to pet care. Several reviewers mentioned that the staff went above and beyond to provide comfort and support during difficult times, such as the loss of a pet. The hospital's ability to provide personalized care, explanations, and options for treatment were also appreciated. The staff's kindness, empathy, and patience were frequently mentioned as strengths.
Negative Experiences
On the other hand, some reviewers reported negative experiences, including unfriendly and discriminatory staff, lack of communication, and inadequate care. One reviewer felt that the staff were unprofessional and failed to diagnose a serious health issue in their pet. Another reviewer reported that the hospital did not follow up with them after their visit and was unresponsive to their concerns.
Communication and Care
Communication was a key issue in many reviews, with some reviewers praising the hospital's efforts to keep them informed and involved in their pet's care, while others felt that they were not adequately informed or communicated with. The quality of care was also a concern, with some reviewers feeling that the hospital's care was subpar or inadequate.
Overall Assessment
Overall, Brookdale Animal Hospital has received mostly positive reviews, with many reviewers praising the hospital's compassionate and caring staff. However, some reviewers reported negative experiences, including poor communication and inadequate care.