At Pipe Wrench Plumbing, Heating & Cooling, we are proud to be Knoxville's top-rated plumbing and HVAC company. With over 20 years of experience, we have built a reputation for delivering exceptional service and quality craftsmanship. Our team of skilled plumbers and technicians are dedicated to providing the best solutions for all your plumbing and heating needs.
Our Services
We offer a wide range of services to meet your plumbing and HVAC needs. Whether you're experiencing a leaky faucet or a frozen pipe, we're here to help. Our services include:
- Plumbing Repairs: From toilet repairs to drain cleaning, we've got you covered.
- Kitchen Plumbing: Install new sink, stove, or dishwasher, or repair existing fixtures.
- Bathroom Plumbing: Fix leaky faucets, toilets, or showers, or install new fixtures.
- Water Heaters: Replace or repair water heaters, and install tankless systems.
- Sewer & Drain: Clear clogs, repair sump pumps, or replace sewer lines.
- HVAC: Install, repair, or maintain heating and cooling systems, including boilers, heat pumps, and air conditioning units.
- Water Treatment: Soften, purify, or condition your water with our water filtration systems.
Why Choose Us
At Pipe Wrench Plumbing, Heating & Cooling, we pride ourselves on:
- Same-Day Service: We guarantee same-day service or a free visit.
- Upfront Pricing: No hidden fees or surprise costs. We provide clear estimates upfront.
- 100% Satisfaction Guarantee: If you're not satisfied, we'll work to resolve the issue.
- Licensed, Bonded, and Insured: Our technicians are professionals with extensive training and certifications.
Our Promise
We promise to provide the highest level of service, quality, and professionalism. Our team is dedicated to exceeding your expectations and ensuring your complete satisfaction. We're honored to have served over 100,000 households in Knoxville and the surrounding areas. We look forward to the opportunity to serve you.
Summary of Reviews
Overall Experience
The majority of customers had a positive experience with Pipe Wrench Plumbing, praising the professionalism, knowledge, and courtesy of the technicians. Many reviewers mentioned the prompt response, efficient work, and cleanliness of the technicians. Several customers also appreciated the company's communication plan, which included sending technicians' photos and arrival times in advance.
Technicians
Several technicians were praised by name, including Dakota, Chris S., Travis, Crockett, Ricky, Jeremy, Kyle, Jimmy, Andrew, Colin, Dave, and Bryan. These technicians were described as knowledgeable, polite, and professional, taking the time to explain the work and answer questions.
Services
A range of services were mentioned, including sewer line replacement, water line installation, AC maintenance, HVAC repairs, plumbing repairs, and drain clearing. Customers were satisfied with the quality of work and the solutions provided.
Negative Experience
One customer, Frances Worley, had a negative experience, citing damage to her retaining wall and a malfunctioning start capacitor. She expressed frustration with the technicians' attitudes and the quality of work, stating that she would not recommend the company.
