Protecting what matters most to you, one policy at a time.
At Leuenhagen Insurance Agency, we are committed to providing personalized insurance solutions to individuals, families, and businesses in Reno, Nevada, and surrounding areas. Our agency is built on a foundation of trust, integrity, and exceptional customer service. We understand that every individual and business is unique, and that's why we take the time to understand your specific needs and priorities.
Our Services
We offer a wide range of insurance products and financial services, including auto, homeowners, condo, renters, personal articles, business, life, health, pet, and recreational vehicle insurance. Our team of experienced insurance professionals will work with you to identify your specific needs and provide personalized recommendations to ensure you have the right coverage. Whether you're looking to protect your home, car, business, or family, we have the expertise and resources to help.
Our Mission
Our mission is to provide exceptional insurance and financial services to our community, while building long-term relationships with our customers. We believe in being more than just an insurance agency - we're your neighbors, friends, and partners in protecting what matters most to you. We're committed to earning your trust and loyalty by providing unparalleled service, expert advice, and customized solutions that meet your unique needs.
Our Values
At Leuenhagen Insurance Agency, we value honesty, integrity, and transparency in everything we do. We believe in being responsive, reliable, and dedicated to our customers. We're committed to staying up-to-date on the latest industry trends and best practices, ensuring that our customers receive the most effective and innovative solutions available.
Get to Know Us
Our agency is led by Tim Leuenhagen, a seasoned insurance professional with a passion for serving his community. Tim and his team are dedicated to providing exceptional customer service, expert advice, and personalized attention to each and every customer. We're proud to be a part of the Reno community and enjoy serving our neighbors and friends.
Exceptional Customer Service and Personalized Experience
The reviews highlight the exceptional customer service and personalized experience provided by Tim Leuenhagen's State Farm office. Many reviewers praised the office manager, Chandra, for her pleasant and personable nature, making them feel at ease. Tim and his staff were consistently commended for their prompt responses, expert advice, and courteous service.
Efficient Claims Process and Professionalism
The reviews also emphasize the efficiency of the claims process, with several reviewers expressing gratitude for the quick settlement of claims and the helpful guidance provided by Tim and his team. The office's professionalism and knowledge in insurance matters were also frequently praised.
Positive Comments on Tim and His Staff
Multiple reviewers praised Tim's personalized approach, his willingness to answer questions, and his ability to explain complex insurance concepts in an easy-to-understand manner. His staff was also commended for their helpfulness, efficiency, and kindness.
A Single Negative Comment
One reviewer, Brian Mick, mentioned that the office lacked clear signage, leading to confusion for visitors. However, this was an isolated comment, and the overall tone of the reviews is overwhelmingly positive.