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At VisionSmith, we pride ourselves on providing exceptional eye care to our patients in Plymouth. Our team, led by Dr. John Mueller, is dedicated to delivering the highest level of optometry services in a comfortable and welcoming environment.
Our Approach to Optometry
Our one-on-one approach to optometry sets us apart from other eye care providers. We take the time to get to know each patient individually, understanding their unique needs and concerns. This personalized approach ensures that every patient receives the personalized care and attention they deserve.
Our Services
We offer a comprehensive range of services, including:
- Comprehensive eye exams
- Standard and specialty contact lenses
- Glasses and eyeglass lenses
- Ocular disease management
- Pre- and post-operative care
- Eye surgery and vision therapy programs
Meet Our Staff
Our team is comprised of experienced and dedicated professionals, committed to providing high-quality care to our patients. At VisionSmith, we believe in building strong relationships with our patients and their families.
A Message from Dr. Smith and Dr. Mueller
As eye care providers, we understand that each patient's experience is unique. We take the time to listen to our patients, addressing their concerns and answering all their questions. We believe that patient education is a crucial part of the eye care process, ensuring that our patients are well-informed and empowered to take control of their own eye health.
Contact Us
To schedule an appointment or learn more about our services, please visit our Contact Us page or call us at (763) 559-5522.
Overview of Reviews
The reviews for VisionSmith are overwhelmingly positive, with customers praising the excellent service, professionalism, and kindness of the staff and doctors.
Staff and Doctor Service
The staff at VisionSmith are consistently praised for their friendly, helpful, and knowledgeable service. Dr. Mueller and Dr. Smith are exceptional in their professionalism, taking the time to answer questions and explain vision issues in detail.
Office and Location
The office location is clean and convenient, making it a pleasant experience for customers.
Customer Care
VisionSmith goes above and beyond in their customer care, with staff willing to help with insurance questions, provide trials lenses, and offer recommendations for other products.
Positive Experiences
Many customers have had positive experiences at VisionSmith, with some having been customers for almost a decade. They appreciate the care and professionalism provided by the doctors and staff.
One Negative Experience
However, one customer had a negative experience with incorrect lenses being sent and poor customer service when trying to resolve the issue.
