Protecting You, Your Family, and Your Future
At Shelli Toguchi-Hadley State Farm, our team is dedicated to serving the Honolulu, HI, community with personalized options for your Life, Home, Auto, Renters, Condo, Business, and Motorcycle Insurance needs. As a Hawaii native, our State Farm Agent, Shelli Toguchi-Hadley, has been a proud part of the community since 2010 and started her journey with the company in 2005. Over the years, she has built strong relationships within the community and found a deep passion for her role, focusing on finding the most suitable coverage for our customers.
Our Mission
At Shelli Toguchi-Hadley State Farm, our mission is to provide exceptional service to our customers, understanding their unique needs and providing personalized insurance solutions to help them manage risk and achieve their goals. We take pride in serving military and out-of-state transfers, and our office is pet-friendly, with a bilingual team in English and Spanish to maximize the personalized care each customer receives.
Our Services
We offer a wide range of insurance products, including Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, and Pet Insurance, as well as Banking and Annuities. Our team is committed to helping you make the most of your insurance, and we're here to guide you every step of the way. Whether you're looking for personalized quotes, filing a claim, or simply need advice on your insurance options, we're here to help.
Our Team
Our team is led by Shelli Toguchi-Hadley, a proud Hawaii native and State Farm Agent since 2010. Shelli holds a bachelor's degree in Women's Studies from the University of Hawaii at Manoa, which helps her better serve our customers. When she's not working, Shelli loves traveling, watching sports, coaching, and spending time with her two boys and her husband, Kevin, a fellow Aiea small business owner. She also loves spending time with their adorable pet - Foxy, their cat.
Get in Touch
We invite you to get in touch with our friendly team to chat about your coverage needs. We're here to help you make the most of your insurance. Please don't hesitate to contact us at (808) 486-1111 or visit our office at 4510 Salt Lake Blvd Unit D15, Honolulu, HI 96818-3153. We look forward to serving you!
Exceptional Customer Service and Competitive Rates
The reviews highlight the exceptional customer service provided by Shelli Togochi-Hadley and her team at State Farm. Clients praise the team's responsiveness, professionalism, and knowledge in helping them find the best insurance fit for their situation. Many reviewers mention the competitive rates offered by the agency, which often led to cost savings for the clients.
Personalized Attention and Compassionate Service
Several reviewers appreciate the personalized attention they received from the team, particularly in times of need. For instance, Darlene B. was grateful for Neli's compassionate and efficient service in canceling her late mother's policies and setting up a new auto policy.
Efficient and Knowledgeable Staff
The staff, including Romi, Todd, Neli, and Reid, are consistently praised for their knowledge, patience, and efficiency in handling clients' insurance needs. Reviewers appreciate the team's ability to explain complex insurance concepts in an easy-to-understand manner.
Positive Experience and Recommendations
All reviewers express their satisfaction with the service they received, and many highly recommend Shelli Togochi-Hadley and her team at State Farm. Several clients mention switching to State Farm from other insurance providers due to the superior service and competitive rates offered.