Your local, small business owner, committed to serving you!
Welcome to our State Farm agency, your one-stop solution for all your insurance needs in Raleigh, NC, and the surrounding areas. As a Raleigh native, I am proud to be a part of this vibrant community as a local, small business owner and your trusted State Farm agent. Our agency is committed to serving you, and we strive to find the best solutions for your unique needs through our extensive network of local professionals.
I, along with my wife Becky, met right here in Wakefield and are now raising our four children (two girls and two boys) a mile away from our office. We are deeply rooted in this community, and we are dedicated to helping our neighbors protect what matters most to them.
Our Services
We offer a comprehensive range of insurance products and services tailored to meet your needs, including:
- Auto Insurance: We provide car insurance for individuals, families, and businesses, ensuring that you, your loved ones, and your assets are protected on the road.
- Home Insurance, Condo Insurance, and Renters Insurance: Our home insurance solutions cater to all of NC, offering you peace of mind knowing that your home and belongings are secure.
- Relocations to Raleigh, Durham, Cary, Chapel Hill, and Wake Forest, NC: Moving can be stressful, but we are here to help make the transition smoother by offering insurance solutions tailored to your new home.
- Life Insurance: We understand the importance of protecting your family's financial future. Our life insurance options are designed to provide you with the coverage you need to secure your loved ones' well-being.
- Health Insurance Products for Individuals and Families: Access quality health insurance plans for you and your family, ensuring that you receive the care you need when you need it most.
- Guidance with Flood Insurance: Protect your home and possessions from flood damage with our flood insurance guidance and solutions.
- Boat Insurance, Motorcycle Insurance, Golf Cart, and RV Insurance: Whether you enjoy spending time on the water, the open road, or the golf course, we have you covered with our extensive range of recreational vehicle insurance options.
- General Liability Insurance, Business Insurance, and Worker's Compensation Insurance for Business Owners: Protect your business, employees, and assets with our comprehensive business insurance solutions.
We are always here for you, so don't hesitate to reach out to us via phone, text, or email. We look forward to serving you and helping you find the right insurance solutions for your needs.
Outstanding Customer Service and Professionalism
The majority of reviewers praised Alex Burt and his team at State Farm for their exceptional customer service, professionalism, and responsiveness. Many reviewers appreciated the personalized attention they received, with Alex taking the time to explain complex insurance options in a clear and concise manner. Reviewers also appreciated the affordability of the insurance plans and the ease of the purchasing process.
Responsiveness and Communication
Reviewers praised Alex's team for their quick responses to inquiries and their willingness to help with any issues that arose. Many reviewers appreciated the proactive approach of the team, with some mentioning that they received reminders and follow-up calls to ensure they had the right coverage.
Knowledge and Expertise
Reviewers praised Alex for his extensive knowledge of insurance options and his ability to find the best products at the best prices. Many reviewers appreciated his patience and willingness to explain complex insurance concepts in an easy-to-understand manner.
Minor Issues with Customer Service
Two reviewers had negative experiences with Alex Burt, citing unprofessional behavior and poor communication. One reviewer felt that Alex was immature and unprofessional, while another reviewer felt that Alex was discriminatory and unresponsive to their concerns.
