Trustworthy Auto Repair and Service You Can Count On!
At Capital Auto Repair Services, we pride ourselves on being a locally-owned and independent auto repair shop in Raleigh, NC. Our team of expert technicians and service professionals are dedicated to providing superior customer satisfaction through our wide range of auto repair and service options.
Our Mission
Our mission is to develop meaningful relationships with our customers, built on trust, honesty, and transparency. We specialize in a wide range of auto repairs and services, including air filter replacement, brake repair, check engine light repair, cylinder head repair, internal engine repair, NC state inspection, pre-delivery inspection, pre-purchase inspection, rear end repair, seal replacement, timing belt service, tire balancing service, and tire mounting service. As an independent auto repair shop, we don't have the pressure of corporate sales quotas, allowing us to prioritize our customers' best interests and provide patient and relaxed service.
Our Team
Our team of experienced technicians and service professionals is led by Tomas, Steven, Tom, Ryan, Dustin, and Michael, who collectively have over 50 years of experience in the automotive repair industry. Our team is dedicated to providing honest and reliable service, and we pride ourselves on our expertise in working on both domestic and foreign cars, as well as handling internal engine repairs that most shops don't.
Our Code of Ethics
At Capital Auto Repair Services, we operate on a code of ethics that prioritizes honesty, transparency, and customer satisfaction. We believe in providing reasonable and affordable repairs, based on safety, car performance, budget, and our customers' future plans, not on sales quotas. Our recommendations are tailored to each customer's specific needs, and we strive to develop long-term relationships built on trust and mutual respect.
Our Services
At Capital Auto Repair Services, we offer a comprehensive range of auto repair and service options, including:
- Air Filter Replacement Service
- Brake Repair Service
- Check Engine Light Repair
- Cylinder Head Repair
- Internal Engine Repair
- NC State Inspection Service
- Pre-Delivery Inspection Service
- Pre-Purchase Inspection
- Rear End Repair
- Seal Replacement
- Timing Belt Service
- Tire Balancing Service
- Tire Mounting Service
- Commercial Detailing Services
Overall Experience
The majority of reviewers had a positive experience at Capital Auto Repair. Many praised the honesty and expertise of the mechanics, while others appreciated the prompt and reliable service.
Good Work and Honest Mechanics
Several reviewers appreciated the good work done by the mechanics, stating that they were honest and didn't try to upsell unnecessary repairs. Some reviewers also mentioned that the mechanics were knowledgeable and took the time to explain the repairs needed.
Positive Communication and Service
Many reviewers praised the excellent communication and service provided by the shop. They mentioned that the staff was friendly, polite, and kept them informed throughout the repair process.
Minor Issues with Upselling and Pricing
However, one reviewer had a mixed experience, feeling that the shop tried to scare them into thinking their car was unsafe and needed more repairs than necessary. They also mentioned that the shop wouldn't install customer-purchased parts.
