Prioritize Your Mind, Body, and Spirit Wellness Today.
At Bob Jay's, we pride ourselves on being the go-to experts for all your plumbing and HVAC needs in Amarillo, TX. With over 50 years of experience, our team of licensed, insured, and bonded technicians has been providing top-notch services to our valued customers. Our company goal is to provide excellent customer service, ensuring that you receive the best possible solution for your plumbing and HVAC problems.
Our Services
We offer a wide range of services, including drain cleaning, sewer line and drain line replacement and inspection, gas and water line repair and installation, heating and air conditioning repair and installation, thermostat installation, ducts and vents maintenance, and preventative maintenance. Our team of experts is dedicated to providing you with the best possible solution for your plumbing and HVAC needs.
Our Values
At Bob Jay's, we operate on a set of core values that guide our business practices. These values include integrity, excellence, safety and reputation, service, and respect for others. We believe that by upholding these values, we can provide the best possible service to our customers and maintain a positive reputation in the community.
Our Team
Our team of technicians is comprised of highly trained and qualified individuals who are dedicated to providing excellent customer service. We require background checks and drug screens for each team member, ensuring that you can trust the person working in your home. Our technicians are respectful, courteous, and pride themselves on their integrity. They will greet you with a smile and treat your home as if it were their own.
Why Choose Bob Jay's?
So, why should you choose Bob Jay's for your plumbing and HVAC needs? The answer is simple. We are a locally owned and operated business that has been serving the Amarillo, TX area for over 50 years. We have a team of licensed, insured, and bonded technicians who are dedicated to providing excellent customer service. We offer a wide range of services, including financing options, and we pride ourselves on our integrity, excellence, and commitment to our customers.
Excellent Customer Service and Professionalism
Many customers praised the company's technicians for their exceptional customer service, professionalism, and kindness. Several reviewers mentioned that the technicians took the time to explain the issues and solutions in a clear and concise manner. The company's commitment to customer satisfaction was evident in the way the technicians went above and beyond to ensure customers were happy with the service.
Timely and Efficient Service
Several reviewers praised the company's prompt response to service requests and the efficiency of the technicians. Many customers appreciated the timely arrival of the technicians and the ability to schedule appointments quickly.
Honest and Fair Pricing
Many customers appreciated the company's honesty and fairness in pricing. Some reviewers mentioned that the company did not try to sell them unnecessary services or parts, and that the prices were reasonable.
Positive Experiences with Technicians
Several reviewers praised individual technicians, such as Dustin Sanders, Ron, and Tim, for their exceptional service, professionalism, and kindness.
Negative Experiences
A few reviewers expressed dissatisfaction with the company's service, citing issues with overcharging and dishonesty. One reviewer felt ripped off after being charged $184 for a 15-minute service call, while another reviewer accused the company of stealing a DeWalt charger from their shop.
