Protecting You, Your Family, and Your Future, One Policy at a Time.
At State Farm, we pride ourselves on being more than just an insurance agency. We're a team of dedicated professionals who are passionate about providing personalized service and tailored insurance solutions to our clients. Our mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
Our Story
I, Doug Yglesias, founded my State Farm office in Columbus, OH, after transitioning from a Global Corporation. I chose to locate my office in Upper Arlington, a convenient and accessible location that allows me to serve clients from all over the city and beyond. I'm proud to offer a personalized touch in everything we do, whether you're looking to insure your first apartment, your family's automobiles, or your family's legacy with life insurance.
Our Services
We offer a wide range of insurance products, including auto, homeowners, condo, renters, personal articles, business, life, health, and pet insurance. Additionally, we provide banking, mutual funds, and annuities, making us a one-stop-shop for all your financial needs. Our team is dedicated to helping you navigate the complexities of insurance and finding the right coverage for you, your family, and your business.
Our Commitment
Our commitment to you is to provide exceptional service, expert guidance, and personalized attention to your unique needs. We strive to build long-term relationships with our clients, founded on trust, integrity, and a deep understanding of your goals and aspirations. Whether you're a young professional, a growing family, or a seasoned entrepreneur, we're here to help you achieve your dreams and secure your future.
Excellent Customer Service and Insurance Experience
Most reviewers praised the agency's exceptional customer service, citing the agents' kindness, patience, and willingness to explain complex insurance concepts in a non-threatening manner. Many reviewers appreciated the personalized attention they received, with some mentioning that the agents took the time to understand their specific needs and provided tailored solutions. The agents were also commended for their responsiveness, with some reviewers noting that they received prompt answers to their questions and concerns.
Positive Experiences with Claims and Accidents
Several reviewers shared their positive experiences with the agency's handling of claims and accidents. One reviewer praised the agent's kindness and support during a stressful car accident claim, while another appreciated the agent's patience and guidance in finding the right policy.
Savings and Better Coverage
Many reviewers reported saving money on their insurance premiums while receiving better coverage. Some mentioned that the agents helped them find more affordable options without compromising on coverage, while others appreciated the agents' ability to explain complex policy details and ensure they had the right coverage for their needs.
Criticism of Website and Policy Cancellation Process
A few reviewers expressed frustration with the agency's website, citing difficulties with policy cancellation and the need to contact an agent to resolve issues. One reviewer felt that the agency was geared towards older individuals who prefer personal interaction, implying that the website was not user-friendly for younger individuals.
