Protecting what matters most, one policy at a time.
At Kelly Richards State Farm Insurance Agency, we are dedicated to providing exceptional insurance services to individuals, families, and businesses in Naples, Bonita Springs, Ft Myers, Cape Coral, and surrounding areas of Collier and Lee Counties. Our team, led by Kelly Richards, is committed to delivering personalized attention, professional guidance, and tailored insurance solutions to meet your unique needs.
Our Mission
Our mission is to provide comprehensive insurance coverage, unparalleled customer service, and a welcoming environment that makes you feel at home. We strive to build long-lasting relationships with our clients, empowering them to make informed decisions about their insurance needs. Our team is comprised of experienced professionals who are passionate about delivering exceptional service, ensuring that you receive the best possible coverage for your car, home, life, business, or other assets.
Insurance Products and Services
We offer a wide range of insurance products, including:
- Auto Insurance
- Homeowners Insurance
- Condo Insurance
- Renters Insurance
- Business Insurance
- Life Insurance
- Health Insurance
- Pet Insurance
- Recreational Vehicles Insurance
- Boat Insurance
- Disability Insurance
In addition to our insurance offerings, we also provide banking, mutual funds, and annuities through our partnerships with trusted financial institutions.
Why Choose Us
At Kelly Richards State Farm Insurance Agency, we pride ourselves on our:
- Friendly and knowledgeable team
- Personalized service
- Comprehensive insurance coverage
- Competitive rates
- 24/7 customer service
- Convenient office location in the Sprouts Plaza
- Spanish-speaking team member and notary services
Community Involvement
We are deeply committed to our community and actively participate in local events, such as Motorcycle Awareness Month, National Small Business Week, and National Life Insurance Day. We believe in giving back to our community and supporting local businesses and initiatives.
Reviews and Ratings
We are proud to have earned a 4.9 out of 5-star rating on Google, based on over 430 reviews. Our clients appreciate our professionalism, responsiveness, and commitment to providing exceptional service.
Exceptional Customer Service
The Kelly Richards State Farm Agency has received consistently positive reviews for their exceptional customer service. Many reviewers praised the agency's kindness, courtesy, and responsiveness. Agents such as Lauren Gomez, Hallie Richards, Kevin Craig, and others were specifically mentioned for their helpfulness, knowledge, and professionalism.
Personalized Experience
Reviewers appreciated the personalized experience they received from the agency. Many mentioned feeling valued as customers and appreciated the time taken to explain policies and answer questions. Some reviewers even mentioned feeling a personal connection with the agents, which is unusual in the insurance industry.
Competitive Rates
The agency was also praised for offering competitive rates and helping customers save money on their insurance premiums. Several reviewers mentioned switching from other insurance companies to State Farm due to the better rates and coverage offered.
Knowledgeable Staff
The staff at Kelly Richards State Farm Agency were consistently praised for their knowledge and expertise in insurance matters. Reviewers appreciated the time taken to explain policies and answer questions, making them feel confident in their insurance choices.
