Legendary Service, Hassle-Free Loans, and Unbeatable Results
Welcome to GoldenPoint Finance, your trusted mortgage broker company in California. Our mission is to find and place you into a loan program that is most suitable for your financial plan. We are committed to customer satisfaction, and we make getting mortgage loans fast, easy, convenient, and hassle-free.
Our Story
GoldenPoint Finance was established in May 2007, and since then, we have been dedicated to providing exceptional service to our clients. Our team of experienced professionals, led by Trisha La, has over 18 years of experience in the real estate and mortgage industries. We are licensed to originate loans in all of California and are located in the Bay Area.
Our Services
At GoldenPoint Finance, we offer a wide range of loan programs to cater to your unique financial needs. Our services include:
- Residential Loans: We offer various residential loan options, including VA, FHA, Conventional, USDA/Rural Housing Service, and more. Our loan programs are designed to help you achieve your dream of homeownership.
- Commercial Loans: We specialize in commercial loan products, including multi-unit apartments, SBA, tenant-improvement constructions, mixed-used properties, and more. Our commercial loan programs are tailored to help you achieve your business goals.
Our Team
Our team of experienced professionals is dedicated to providing exceptional service to our clients. Our team includes:
- Trisha La, Broker/Owner
- Jennifer Le-Nguyen, Loan Consultant
- Van Tran, Sr. Loan Consultant
- Rich Kowk, Loan Consultant
- Helen Nguyen, Loan Consultant
- Ivy Doan, Sr. Loan Processor
- Tammy La, Office Administrator
Why Choose Us
At GoldenPoint Finance, we pride ourselves on our exceptional customer service, extensive knowledge of the mortgage industry, and our ability to provide personalized loan solutions. We are committed to exceeding your expectations and helping you achieve your financial goals.
Residential Loans and Customer Service
The reviews highlight the exceptional customer service and expertise of Trisha, a residential loan specialist. Trisha is described as honest, hardworking, transparent, and caring, going above and beyond to educate clients and provide personalized service. Many clients have shared their positive experiences working with Trisha, praising her responsiveness, ability to understand their needs, and willingness to go the extra mile to secure the best rates and terms.
Process and Communication
Several reviewers mentioned the seamless process, with electronic communication and efficient management of the mortgage process. Trisha was available to answer questions at any time, providing timely updates and guidance throughout the process. Clients appreciated her ability to break down complex information into simple language and her willingness to explain every detail.
Negative Experiences
One reviewer had a negative experience, citing a lack of professionalism and unhelpfulness when inquiring about a specific property. The reviewer felt that Trisha did not take their concerns seriously and did not provide adequate support.
Additional Feedback
Several reviewers acknowledged Trisha's ability to navigate complex situations and find solutions that benefited her clients. Her extensive network and connections in the real estate industry were seen as a significant asset, allowing her to find the best loans and rates for her clients.
