Dedicated to Protecting What Matters Most
Ileana Cabrera-Rodriguez Insurance Agency in Coral Gables, Florida, emphasizes personalized solutions to safeguard your unique needs and aspirations. We partner with you to design a customized insurance plan that aligns with your individual needs and budget.
Our Expertise & Services
We offer a comprehensive selection of insurance plans to address all aspects of your life, including:
Auto Insurance
- Comprehensive coverage options tailored to your driving habits and vehicle type.
- Competitive rates and discounts for safe driving, bundling multiple policies, and more.
- Convenient online quoting and claims management.
Recreational Vehicle Insurance
- Specialized coverage for motorcycles, motorhomes, camping trailers, boats, and off-road vehicles.
- Flexible plans to match your specific use and value of your recreational property.
Homeowners Insurance
- Protection against unexpected events like fire, theft, or damage.
- Comprehensive coverage for your home and belongings.
- Excellent claims handling and personalized support.
Renters Insurance
- Affordable coverage for your personal belongings in your rental unit.
- Protection against loss or damage caused by unforeseen events.
Our Commitment
We pride ourselves on:
- Personalized attention: We take the time to understand your unique needs and concerns.
- Transparency: We provide clear and concise information about our plans and coverage options.
- Responsive service: We are dedicated to prompt and efficient claim handling and customer support.
Why Choose Ileana Cabrera-Rodriguez Insurance Agency?
- Access to a wide range of competitive insurance products.
- Personalized attention and guidance from experienced insurance professionals.
- Convenient online tools for easy quoting, managing your policy, and filing claims.
- Strong commitment to customer satisfaction and building lasting relationships.
Customer Satisfaction
Positive Experiences
Multiple customers have expressed their satisfaction with the service provided by the agency, citing the helpfulness and courteousness of the staff, particularly Ileana and her team. They have reported a wide range of products to choose from and a warm, friendly ambiance.
Negative Experiences
On the other hand, some customers have reported negative experiences, including feelings of neglect and poor customer service. Some have reported sudden price increases, lack of communication, and unhelpful agents.
Common Themes
Service Quality
The quality of service is a major theme in these reviews. While some customers have reported excellent service, others have experienced poor communication, neglect, and rudeness from the agents.
Price and Value
Another theme is the cost of insurance. Some customers have reported sudden price increases, which they feel are unfair, while others have compared prices with other companies and found better deals.
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