Protecting what matters most to you, one policy at a time.
Our Mission
At State Farm Insurance Agent Susan Cappo, our mission is to provide personalized insurance solutions to individuals, families, and businesses in Walnut Creek, CA and surrounding areas. We strive to build long-lasting relationships with our customers, understanding their unique needs and providing tailored recommendations to protect their assets and loved ones.
Our Services
As a State Farm agent, we offer a wide range of insurance products and services, including auto, homeowners, condo, renters, personal articles, business, life, and health insurance. Our experienced team is dedicated to helping you manage everyday risks and protect the things that matter most to you. We also provide banking services and can help you with your financial needs.
Our Story
I, Susan Cappo, have been a State Farm agent for over 25 years, serving the residents of Walnut Creek, CA and surrounding areas, including Pleasant Hill, Concord, Danville, Alamo, Martinez, and East Contra Costa County. I opened my first agency back in 1994, and I'm proud to have built a reputation for providing exceptional customer service and personalized insurance solutions.
Our Team
My friendly and dedicated team is always ready to help you. We're committed to taking the time to get to know you and your unique needs, so we can provide recommendations that match your situation. We're honored to help people manage their everyday risks and protect the things that matter most to them.
Giving Back
As a small business owner in Walnut Creek, I believe in giving back to the community. I was recently part of the State Farm's Neighborhood for Good, which allowed agents in the area to donate to the Monument Crisis Center in Concord to provide food and clothing for the needy. It's essential to give back and be there for your neighbors, especially during challenging times.
Overall Experience
The overall experience with Susan Cappo and her team has been exceptional. The reviewers have praised their responsiveness, professionalism, and kindness. They have been quick to resolve issues and provide guidance throughout the claims process.
Staff and Customer Service
The staff, including Susan, Debbie, and Irene, have been commended for their exceptional customer service. They have been described as patient, knowledgeable, and responsive, always willing to help with any questions or concerns.
Insurance Services
The reviewers have been extremely satisfied with the insurance services provided by Susan Cappo and her team. They have been able to provide competitive rates and have helped with various insurance needs, including auto, home, umbrella, and life insurance.
Trust and Recommendation
The reviewers have expressed their trust in Susan Cappo and her team, recommending them to anyone looking for reliable and professional insurance agents.
