Transforming your outdoor space, transforming your life.
At USA Pipe Repair, we pride ourselves on being the go-to plumbing experts that other plumbers call when they need help. With our expertise in trenchless technology and general repairs, we offer a wide range of services to residential and commercial clients in Richmond, VA, and surrounding areas.
Our Story
As an owner-operated, full-service plumbing company, we specialize in all forms of trenchless technology, including pipe lining, pipe bursting, and directional drilling. Our team of experts also provides general repairs, from faucet installations to entire house re-pipes. We work with many of the largest contractors in the area and have earned a reputation for providing top-notch service at an affordable rate.
Our Services
Our attention to detail and commitment to excellence set us apart from other plumbing companies. We offer a range of expert plumbing services, including:
- General plumbing repairs and installations
- Drain cleaning and pipe jetting
- Sewer repair and sewer camera inspection
- Trenchless pipe lining and pipe bursting
- Commercial pipe repair and excavation services
- Residential lateral pipe lining and roof drain lining
- Septic services and water main repair
- Point repair services and sectional point repair
- Remodeling services and directional drilling
Why Choose USA Pipe Repair?
At USA Pipe Repair, we're dedicated to providing our customers with exceptional service and results. Our team of experts is available 24/7 for emergencies, and we offer flexible scheduling to accommodate your needs. We're confident in our abilities and strive to ensure 100% customer satisfaction.
Excellent Customer Service and Quality Work
The majority of reviewers praised USA Pipe Repair for their excellent customer service, promptness, and quality of work. Many reviewers appreciated the company's ability to respond quickly to emergencies, provide accurate quotes, and complete repairs efficiently. The technicians were described as friendly, professional, and knowledgeable, and the office staff was praised for their responsiveness and coordination.
Positive Experiences with Technicians and Office Staff
Reviewers specifically praised technicians such as Cody, Sam, Dell, and Kelly for their expertise and professionalism. The office staff, including Tiffany and Jennifer, were commended for their helpfulness and coordination. Many reviewers appreciated the company's willingness to explain the repair process, provide updates, and offer solutions to complex plumbing issues.
Minor Issues with Communication and Work Quality
A few reviewers mentioned minor issues with communication, such as delayed responses or miscommunications. However, most of these issues were resolved quickly, and the company showed a commitment to making things right. Only a few reviewers reported poor experiences, citing issues with the owner's behavior, delayed responses, or poor work quality.
Recommendations and Repeat Business
Many reviewers stated that they would highly recommend USA Pipe Repair to others and would use their services again in the future. The company's commitment to quality work, customer service, and competitive pricing earned them a reputation as a trusted and reliable plumbing service provider.
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