We Fix What Your Husband Can't!
At Thumbs-Up Rooter and Plumbing, we pride ourselves on being a full-service plumbing company that has been serving the Bay Area, including Oakland, Berkeley, Alameda, Hayward, Richmond, Moraga, Lafayette, Orinda, Walnut Creek, Concord, Danville, Dublin, Pleasanton, and surrounding areas since 2009. Our team of experienced plumbers is dedicated to providing professional, reliable, and affordable services to our customers. We understand the importance of having a safe and efficient plumbing system, which is why we offer a wide range of services, from plumbing repairs and maintenance to sewer cleaning and hydro jetting.
Our Story
With over ten years of experience in the plumbing industry, our owner has combined his expertise to create a strong word-of-mouth business. We take pride in our 5-star ratings and positive online feedback, which drives us to continue providing exceptional service to our customers. Our goal is to ensure that every customer is fully satisfied with our work, and we guarantee that we will not leave the job until you are completely happy with the service performed.
Our Services
We offer a comprehensive range of plumbing services, including:
- Plumbing repairs and maintenance
- Water heater installation and repair
- Gas shut-off valve installation
- Drain and sewer cleaning
- Hydro jetting
- Kitchen and bathroom remodeling
- Leak detection and repair
- Sewer lateral inspection
- Trenchless sewer replacement
Our Promise
At Thumbs-Up Rooter and Plumbing, we promise to provide accurate estimates and never add hidden fees or surprise charges. We are committed to your satisfaction and will always diagnose the problem and give you an upfront written estimate before starting any work. Our goal is to add value to the dollar you invest in your home or business, and we guarantee that our service will meet your expectations.
Exceptional Customer Experience
Timely and Efficient Service
The reviewers praised Thumbs Up Rooter and Plumbing for their prompt and efficient service. They ensured that the work was completed on schedule, and in some cases, even ahead of schedule.
Professionalism and Expertise
The technicians, particularly Gabe, Sal, and Eddie, were commended for their professionalism, expertise, and attention to detail. They kept customers informed throughout the process, explained the work being done, and provided guidance on maintenance requirements.
Fair Pricing and Integrity
Customers appreciated the fair and competitive pricing, with some even receiving refunds due to changes in the scope of work. The company demonstrated integrity by passing on the savings to customers.
Respect for Customers' Concerns
The team was sensitive to customers' concerns, such as COVID-19 protocols, and took necessary precautions to ensure a safe and comfortable experience.
Overall Satisfaction
Thumbs Up Rooter and Plumbing received rave reviews across the board, with customers expressing their gratitude for the exceptional service and commitment to excellence.