Let us bring your carpets back to life!
At On The Spot Carpet Cleaning, we take pride in being a locally owned and operated business, dedicated to providing top-notch carpet cleaning services to residential and commercial customers in Knoxville, TN, and surrounding areas. With years of experience in the industry, our team, led by Dean and his family, is committed to helping customers keep their homes and workplaces fresh and clean.
Our Services
We offer a range of services designed to cater to your unique cleaning needs. Our expertise includes:
- Carpet Cleaning: We use the hot-water extraction (HWE) method, also known as "steam cleaning, " which is eco-friendly and highly effective. This process ensures a deep-down clean, removing dirt, stains, and odors from your carpets, leaving them looking like new.
- Upholstery Cleaning: We also specialize in cleaning furniture and upholstery, using eco-friendly products that are safe for your family and pets.
- Tile and Grout Cleaning: Our team is equipped to tackle even the toughest tile and grout cleaning jobs, leaving your surfaces sparkling clean and hygienic.
Our Values
At On The Spot Carpet Cleaning, we're committed to providing exceptional customer service, ensuring that every interaction with our team is professional, courteous, and efficient. We strive to build long-term relationships with our customers, earning their trust and loyalty through our dedication to quality and excellence.
Why Choose Us?
- Competent and Friendly Staff: Our team consists of experienced professionals who are polite, neat, and dedicated to delivering exceptional results.
- Fair Pricing: We offer competitive pricing for our services, ensuring that you get the best value for your money.
- Safe Materials: We use only eco-friendly and bio-safe cleaning products, ensuring a healthier environment for your family and pets.
- Quick Results: Our high-powered vacuum removes dirt and stains, leaving your carpets and upholstery looking like new, with a drying time of just 2-4 hours.
Our Mission
Our mission is to provide top-quality carpet cleaning services that exceed our customers' expectations, building a reputation for reliability, professionalism, and customer satisfaction.
Excellent Service and Results
The reviews are overwhelmingly positive, with all customers giving 5-star ratings. The common praises include the excellent service, professionalism, and impressive results of the carpet cleaning. Many customers mentioned that their carpets looked like new again, with stains and odors completely removed.
Professionalism and Punctuality
Dean, the owner of On the Spot Carpet Cleaning, was praised for his professionalism, punctuality, and friendly demeanor. Customers appreciated his attention to detail, thoroughness, and willingness to go the extra mile to ensure their satisfaction.
Quality of Work
The quality of work was consistently high, with customers raving about the effectiveness of the cleaning solutions and methods used. Many were impressed by the removal of stubborn stains and odors, and the freshness and cleanliness of their carpets after the service.
Customer Service
Customer service was praised for being top-notch, with customers appreciating the ease of booking, timely communication, and responsiveness of the company.
