Helping you find more reasons to SMILE!
At Scout Mortgage, we've been dedicated to helping customers achieve their dream of homeownership for over 20 years. Our team of mortgage professionals has been guiding individuals and families through the complex process of securing a home loan, making it as smooth and stress-free as possible. With a deep understanding of the mortgage market and a passion for delivering exceptional customer service, we've built a reputation for excellence in the industry.
Our Mission
Our mission is to provide expert guidance, hassle-free approvals, and lightning-fast closings. We strive to be the best at everything we do, no matter the situation. Our team of experts is committed to providing personalized attention to each client, ensuring that their unique needs are met and their goals are achieved.
Our Services
At Scout Mortgage, we offer a comprehensive range of services designed to cater to the diverse needs of our clients. From purchase and refinance options to calculators and resources, we've got you covered. Our loan programs are tailored to fit various financial situations and goals, ensuring that our clients have access to the best possible options.
Some of the services we offer include:
- Purchase and refinance loan options
- Mortgage calculators to help you plan and budget
- A range of loan programs to suit different financial situations and goals
- Expert guidance and support throughout the loan process
- Fast and efficient closings to get you into your new home quickly
Our Commitment to Accessibility
At Scout Mortgage, we believe that everyone deserves equal access to our services and website. That's why we're committed to making our website and services accessible to people with disabilities. We've invested significant resources to ensure that our website is easy to use and accessible, and we continue to strive for improvement.
Why Choose Scout Mortgage?
With over 20 years of experience in the mortgage industry, we've built a reputation for excellence and exceptional customer service. Our team of experts is dedicated to providing personalized attention to each client, ensuring that their unique needs are met and their goals are achieved. With Scout Mortgage, you can trust that you're in good hands.
Overall Excellent Experience
The majority of customers have rated Scout Mortgage 5 stars, expressing their satisfaction with the company's services. They praised the professionalism, expertise, and excellent communication skills of the team, particularly Steve, Sandy, Natalie, CJ, Mike, John, Astra, and Wendy. Customers appreciated the smooth and efficient process, quick response times, and the ability to close deals quickly.
Positive Aspects
- Excellent communication and customer service
- Professional and knowledgeable staff
- Smooth and efficient process
- Quick response times and fast closing
- Competitive rates and reasonable fees
Negative Experience
A few customers had a negative experience with Scout Mortgage. One customer was disappointed with the rate change due to market volatility, and another had issues with the increasing estimate of closing costs.
Negative Aspects
- Rate change due to market volatility
- Increasing estimate of closing costs
