Trust Our Experts to Keep You Moving
At Naylor's Auto Repair, we are a locally owned and operated full-service auto repair shop dedicated to providing top-notch maintenance and repair services to the Boise, Idaho community. With over 30 years of experience, our team of expert technicians is committed to delivering exceptional service, honesty, and integrity to every customer who walks through our door.
Our Story
Since 1992, we have been proudly serving the Boise area, building a reputation for reliability, quality workmanship, and outstanding customer service. Our team of skilled technicians, led by owner and Master Diagnostic Technician Steve Bowshier, takes great pride in staying up-to-date with the latest advancements in automotive technology. We are proud to be a NAPA AutoCare Center, which means we adhere to the highest standards of quality and excellence.
Our Services
We offer a comprehensive range of services to cater to all your vehicle's needs. From routine maintenance like oil changes, tire rotations, and brake pad replacements to more complex repairs like transmission overhauls and engine repairs, we've got you covered. Our team is trained to work on all makes and models, including hybrid vehicles, and offers specialized services like wheel alignment, pre-purchase inspections, and roadside assistance. We also provide complimentary inspections, loaner cars, and a 2-year, 24,000-mile warranty on all our services.
Our Commitment
At Naylor's Auto Repair, we are dedicated to building long-term relationships with our customers, not just fixing cars. We believe in transparency, honesty, and open communication, ensuring that you are informed every step of the way. Our goal is to provide you with an exceptional experience, earning your trust and loyalty.
Why Choose Us?
At Naylor's Auto Repair, we're more than just a repair shop - we're a trusted partner in your vehicle's health. Our team of certified technicians, state-of-the-art equipment, and commitment to excellence set us apart from the rest. We're proud to be a part of the Boise community, and we're dedicated to providing the best possible service to our customers.
Overall Experience
The overall experience at Naylor's Auto Repair is overwhelmingly positive. The reviewers praise the shop's honesty, professionalism, and excellent customer service. Many reviewers mention that they felt comfortable and confident in the shop's abilities, and that they were kept informed throughout the repair process.
Positive Aspects
- Excellent customer service: Many reviewers praise the shop's customer service, stating that they felt welcome and comfortable.
- Honesty: Several reviewers mention that they appreciate the shop's honesty and transparency throughout the repair process.
- Professionalism: Reviewers praise the shop's professionalism, stating that they were impressed with the technicians' expertise and knowledge.
- Quality of work: Many reviewers mention that the repairs were done correctly and that their vehicles are running smoothly after visiting Naylor's.
Negative Aspects
- One reviewer had a negative experience, stating that the shop quoted them a high price for repairs and tried to sell them unnecessary services.
