At our insurance agency, we believe that insurance should be more than just a policy - it should be a personalized protection plan that adapts to your ever-changing needs. As an independent State Farm agent, we're dedicated to providing top-notch service and guidance to individuals and families in North Iowa. Our team is comprised of experienced professionals who are committed to understanding your unique needs and helping you make informed decisions about your insurance coverage.
Our Story
Our agency has been serving the North Iowa region since 2002, when our agent, Kristy Marquis, relocated to Mason City and established a multi-line insurance agency. With nearly 10 years of experience working for State Farm in regional and corporate offices, Kristy brings a deep understanding of the insurance industry to her agency. Her extensive knowledge and expertise ensure that our customers receive personalized service and tailored solutions for their insurance needs.
Insurance Products and Services
We offer a wide range of insurance products and services, including:
- Auto Insurance
- Homeowners Insurance
- Condo Insurance
- Renters Insurance
- Life Insurance
- Health Insurance
- Pet Insurance
- Rec Vehicles Insurance
- Boat Insurance
- Business Insurance
- Mutual Funds
- Annuities
Our Commitment
At our agency, we're committed to providing exceptional service, prompt responses to your inquiries, and a friendly, professional demeanor. We understand that each customer is unique, and our goal is to tailor our services to meet your individual needs. We're dedicated to being your trusted partner in protecting your loved ones, your home, and your business.
About Our Agent
Kristy Marquis, our agent, is a Certified Financial Planner (CFP), a Chartered Property Casualty Underwriter (CPCU), a Registered Insurance Counselor (RICP), and a Chartered Life Underwriter (CLU). With a strong background in insurance and a passion for helping others, Kristy is ideally suited to guide you through the insurance purchasing process.
Contact Us
If you have any questions or would like to request a quote, please don't hesitate to contact us. Our office is located at 15 E. State Street, Mason City, Iowa 50401, and can be reached by phone at (641) 423-7930 or fax at (641) 243-4065. We look forward to serving you.
Insulation and Personal Approach
Many reviewers praise Kristy and her team for their exceptional customer service, citing their willingness to explain complex policies in a clear and concise manner, address concerns, and provide personalized advice. They highlight Kristy's attention to detail, patience, and kindness, making them feel valued and understood.
Competitive Rates and Savings
Multiple reviewers mention that they have saved money by switching to State Farm with Kristy, citing competitive rates and expert guidance on how to reduce their premiums while maintaining excellent coverage.
Professionalism and Location
Some reviewers appreciate Kristy's active involvement in the community, which makes her office easily accessible and convenient to visit. Others praise the team's professionalism, availability, and prompt response to questions and concerns.
Exceptional Claims Handling
One reviewer highlights the excellent service provided by Kristy's team during a recent claim, praising the swift and reassuring response from State Farm's claims team.
Long-Term Relationships
Several reviewers have been working with Kristy for many years, expressing their loyalty and satisfaction with her service. They appreciate her commitment to ensuring they understand their policies and are well-covered.
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