At Ihlenfeldt Agency, our mission is to empower you with personalized insurance solutions that meet your unique needs and ensure peace of mind. We believe in building relationships based on trust, transparency, and exceptional customer service.
Who We Are
Tim Ihlenfeldt and his team are experienced insurance professionals with a deep understanding of the unique needs of our community. We have been serving Mason City and surrounding areas since 2008, working alongside families and businesses to provide tailored insurance plans that protect what matters most.
What We Offer
We work with you to create a personalized "Personal Price Plan" that includes:
- Auto Insurance: Comprehensive coverage for your vehicles, including standard and optional protection options.
- Homeowners/Condo Insurance: Protection against unforeseen events that can affect your property and belongings.
- Life Insurance: Secure financial protection for your loved ones in the event of your unexpected passing.
- Business Insurance: Customized solutions to protect your business operations and assets.
- Additional Coverage: Options for motorcycles, boats, recreational vehicles, and other personal items.
Our Commitment
At Ihlenfeldt Agency, we believe in:
- Personalized Attention: Taking the time to understand your individual needs and tailoring our recommendations accordingly.
- Transparency: Providing clear and concise information about your coverage options and costs.
- Community Involvement: Actively supporting local organizations and contributing to the well-being of our community.
- Exceptional Customer Service: Being responsive, helpful, and accessible to your needs every step of the way.
Our Values
- Integrity
- Customer Focus
- Community Involvement
- Professionalism
- Continuous Improvement
Join Us Today
Contact Ihlenfeldt Agency today to schedule a free consultation and discover the personalized insurance solutions available to you. Let us help you plan for the unexpected and achieve peace of mind.
Poor Experience with a Rogue Agent
The first review is a scathing critique of an agent who allegedly made unauthorized changes to a client's plans to profit from their insurance. The reviewer describes this agent as "absolutely horrible" and notes that they failed to communicate any updates or changes.
Exceptional Service from Tim's Agency
Reviewers praise Tim's agency, citing exceptional service, accommodating staff, and top-notch deals. Many reviewers mention Tim specifically, describing him as friendly, professional, and always willing to help. Some reviewers note that the agency is easily accessible and has a unique, community-focused atmosphere.
Mixed Review
The only mixed review comes from David Coburn, who gives the agency 4 stars. He mentions that he had a positive experience with Tim's agency in the past and is glad he returned.
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