Trust us to get you moving again!
At North Wells Service Center, we're committed to providing top-notch auto repair services to drivers in Fort Wayne and beyond. With a rich history dating back to 1958, we've built a reputation for honesty, reliability, and exceptional customer service.
Our Story
Formerly known as Ed's Sunoco, our business has undergone significant changes over the years, including three location changes. In 2023, our current owner, Michelle Hensch, took the reins from Mitch, and we've been thriving ever since. As a NAPA Auto Care Service Center, we're dedicated to staying up-to-date with the latest technologies and techniques, ensuring that our team of experts receives over 40 hours of continuous training annually.
Our Promise
At North Wells Service Center, we're committed to:
- Providing honest and dependable repairs
- Helping you prioritize necessary repairs
- Performing only the necessary repairs
- Offering maintenance schedules and services to make your vehicle more cost-effective
- Delivering complete auto and truck maintenance and service
Our Services
We offer a wide range of services, including:
- Maintenance, diagnosis, and repair for hybrid, domestic, and import vehicles
- Air conditioning service and repair
- Battery, belt, and hose replacements
- Brake repair and anti-lock brake diagnosis and service
- Cooling system service and repair
- Drivability and computer diagnosis and repair
- Electrical diagnosis and repair
- Engine replacement
- Exhaust system repairs and replacement
- Front-end alignment and four-wheel alignments
- Fuel system diagnosis and repair
- Headgasket replacement
- Headlamp, bulb, and fuse repairs
- Oil changes with 30-point inspections
- Power door lock and power window repair
- Power steering system repair
- Suspension repair
- Tire balancing, replacement, rotation, and repair
- Transmission service and replacement
- Used vehicle pre-purchase inspections
Reviews
Don't just take our word for it! Check out what our satisfied customers have to say about our services:
General Overview
North Wells Service Center has received mostly positive reviews from customers. The majority of reviewers praise the center's friendly and honest staff, competitive pricing, and excellent customer service.
Positive Experiences
Many reviewers commend the center's excellent customer service, praising the staff for being friendly, courteous, and trustworthy. Some reviewers mention specific examples of the center's honesty, such as not charging for unnecessary work or redoing a job for free.
Negative Experiences
However, a few reviewers express disappointment with their experiences. One reviewer claims that the center did not complete the requested work, and another reviewer was unhappy with the center's response to a repair issue.
Staff and Customer Service
The center's staff, including Mitch, are frequently mentioned as being friendly, competent, and honest. Reviewers appreciate the staff's willingness to explain issues and repairs in a clear and understandable manner.
Repairs and Services
The center offers a range of services, including oil changes, brake repairs, general repairs, and maintenance. Reviewers praise the center's ability to diagnose and repair issues efficiently and effectively.
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