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At North End Dental, we take pride in being a trusted dental clinic in the heart of Boise's North End. Our commitment to providing exceptional patient care, combined with our cheerful service, sets us apart from other dental clinics. Our goal is to not only provide superior dental care but to ensure that our patients and their families feel comfortable and at ease throughout their treatment.
Our Story
Our 17th Street office has been providing quality dental care to the North End Neighborhood and Treasure Valley community for over 35 years. Founded by Dr. Clay Wilcox in the early 1980's, our practice has been dedicated to enhancing the oral health of our patients. Dr. Andrew Chrisman joined Dr. Wilcox in 1987 and took over the practice in 1988. In 2002, our office was renamed North End Dental and was remodeled to its current charming, craftsman-style design, expanding our services to better serve the community. Dr. Alice Zeigler joined our team in 2014, further enriching our dedication to providing exceptional dental care.
Meet Our Team
Our team of dedicated professionals is passionate about providing the absolute best in service and care. From our experienced dentists, Dr. Andrew Chrisman and Dr. Alice Zeigler, to our friendly and knowledgeable staff, we strive to make each patient feel valued and cared for. We understand that practicing dentistry is not just about providing exceptional care, but also about having a good chairside manner.
Services
At North End Dental, we offer a wide range of services to meet the unique needs of our patients. Our services include preventive services, restorative services, cosmetic dentistry, pediatric services, and specialized care. From cleanings and exams to crowns and bridges, dental implants, and teeth whitening, we are committed to providing high-quality care that exceeds our patients' expectations.
New Patient Forms
To make your first visit with us as smooth as possible, we have made our new patient forms easily accessible through our website. Simply print and fill out the necessary forms, and bring them to your first appointment. If you have any questions or concerns, please don't hesitate to contact us.
Issues with Scheduling and Communication
Some reviewers have expressed concerns about the dental office's scheduling and communication. Author Johns Rydes mentioned that they had to go back twice to get cleaning performed and received a bill for $190, despite being told it would be covered. Author Megan Patton reported being lied to about payment plans for patients without insurance, which made her feel embarrassed and uncomfortable filling out paperwork. Author Tessa Kelley complained about not receiving reminders about her bill and future appointments, leading to long waiting periods and condescending treatment.
Positive Feedback
On the other hand, many reviewers praised the office for its friendly staff, excellent care, and skilled dentists. Authors Faye Nevins, Cathleen Leveque, Jubin Mathai, Switch Back, and David L. all mentioned positive experiences with the office, citing the helpful and enthusiastic staff, efficient care, and attention to detail.
Equipment and Technology
Some reviewers mentioned the use of technology and equipment at the office. Author Cathleen Leveque appreciated the extra precautions taken during the COVID-19 pandemic, while Author David L. praised the office's organization and scheduling.
Quality of Work
Several reviewers highlighted the quality of work performed by the dentists and hygienists. Author Gerald S. was unhappy with the work done on their tooth, which caused them to seek treatment elsewhere. In contrast, Authors Faye Nevins and Cathleen Leveque praised the office's ability to address their concerns and provide excellent care.
Insurance and Billing
A few reviewers had issues with insurance and billing at the office. Authors Megan Patton and Tessa Kelley reported difficulties in getting help with payment plans and lack of communication about insurance coverage. Author Good W. praised the hygienists and dentist but criticized the front desk staff for incompetence in handling insurance and billing.
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