At Millennium Insurance, we understand that accidents can happen at any moment, and that's why we are committed to providing our clients with the right coverage to protect them from financial loss or hardship. Our team of licensed agents is dedicated to serving our clients with a personalized approach, ensuring that their insurance needs are met with the best coverage available.
Our Services
As a full-service insurance agency, we offer a wide range of insurance products designed to meet the unique needs of our clients. Our services include:
Auto Insurance: Whether you're driving a car, truck, or SUV, we can help you find the right auto insurance policy to protect you financially in the event of an accident or vehicle damage.
Homeowners Insurance: As a homeowner, you want peace of mind knowing that your home is protected from damage or destruction. Our homeowners insurance policies provide comprehensive coverage to help you rebuild and recover.
Business Insurance: As a business owner, you understand the importance of protecting your business from unexpected events. Our business insurance policies provide coverage for liability, property damage, and more.
Commercial Auto Insurance: Whether you're driving a commercial vehicle or owning a fleet, our commercial auto insurance policies provide coverage for damage, liability, and more.
Life Insurance: Our life insurance policies provide financial protection for your loved ones in the event of your passing.
Recreational Vehicle Insurance: Whether you own a boat, RV, or motorcycle, our recreational vehicle insurance policies provide coverage for accidents, damage, and more.
At Millennium Insurance, we believe that having an agent who understands your insurance needs is crucial in finding the best coverage for you. Our agents shop the market to provide you with the premium, coverage, and service you deserve. We're committed to providing exceptional customer service and support to ensure that your insurance needs are met with ease.
Why Choose Millennium Insurance?
At Millennium Insurance, we pride ourselves on our commitment to:
- Providing personalized service to each of our clients
- Offering a wide range of insurance products to meet our clients' unique needs
- Shoping the market to provide our clients with competitive premiums and coverage
- Providing exceptional customer service and support
Get Started Today
To learn more about our services and how we can help you find the right insurance coverage, contact us today. Our team of licensed agents is ready to serve you.
Customer Service Experience
The reviews highlight a mix of positive and negative experiences with the customer service of the insurance agency. On the positive side, one reviewer praised the agents for being very helpful, responsive, and professional. On the negative side, multiple reviewers expressed frustration and disappointment with the customer service, citing issues with address changes, incorrect billing, and unhelpful representatives.
Specific Issues
Some reviewers encountered issues with address changes, which led to delays and inconvenience. For example, one reviewer's check was sent to the wrong address after canceling their policy, causing weeks of waiting. Another reviewer was charged a different price than quoted, with no clear explanation from the representatives.
Negative Experiences
Many reviewers expressed strong dissatisfaction with their experience, calling the customer service "horrible, " "rude, " and "unprofessional." They felt that the representatives were not willing to explain things clearly or provide adequate support, leaving them feeling frustrated and ignored.
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