Honoring Life, One Family at a Time.
At Wiseman Mortuary, we are proud to be a full-service family-owned funeral organization that has been serving the communities of Cumberland, Hoke, Bladen, Robeson, Sampson, and Harnett Counties for over 40 years. Our commitment to providing personalized, professional, friendly, and thoughtful service has earned us the trust and respect of the families we serve.
Our History
Our story began in 1970 when Walter L. Wiseman, a local Embalmer and Funeral Director, recognized the need for a new funeral home in the area. With his extensive experience in the mortuary field, Mr. Wiseman was determined to provide the highest level of service to the people of Fayetteville and Cumberland County. Since then, we have continued to grow and evolve, always staying true to our core values of compassion, integrity, and excellence.
Our Services
At Wiseman Mortuary, we understand that every family is unique, and we strive to tailor our services to meet your specific needs and preferences. Our range of services includes:
- Preplanning Funeral Ceremony
- Military Services
- Graveside Ceremony
- Funeral Service followed by cremation
- Memorial Service
- Direct Cremation
- Life Insurance
- Domestic Shipping
Our experienced and compassionate staff is dedicated to ensuring that your loved one is celebrated with dignity and respect, regardless of your cultural background, religious beliefs, or personal preferences.
Why Choose Us
At Wiseman Mortuary, we take pride in our reputation for providing exceptional service, attention to detail, and genuine care. We believe in treating your family like our own, ensuring your comfort and ease during this difficult time. Our state-of-the-art facilities, conveniently located in Fayetteville, NC, provide a warm and welcoming atmosphere for families to gather and celebrate the life of their loved one.
Our Commitment to You
We are committed to providing you with the highest level of service, support, and guidance throughout the funeral process. Whether you are planning ahead or coping with a recent loss, we are here to help you navigate the journey ahead. Our goal is to create a meaningful and memorable experience that honors the life of your loved one and provides comfort to those who are grieving.
Unsatisfactory Experiences
The majority of reviewers have expressed extreme dissatisfaction with Wiseman Mortuary's services. Several reviewers have reported poor communication, unprofessional behavior, and a lack of compassion and understanding towards grieving families. Many have mentioned that the funeral home was disorganized, made mistakes, and demonstrated a lack of respect for the deceased and their families.
Some specific complaints include:
- Unprofessional staff members making offensive comments or jokes
- Poor planning and communication, resulting in last-minute changes to funeral plans
- Rudeness and a lack of sympathy towards grieving families
- Inconsiderate and disorganized treatment of the deceased and their remains
- Untruthful responses to questions or concerns raised by families
- Failure to provide adequate support and guidance during the funeral planning process
Satisfactory Experiences
Although many reviewers have had negative experiences with Wiseman Mortuary, a few have reported satisfactory or excellent services. These reviewers have praised the funeral home's professionalism, compassion, and attention to detail.
Some specific compliments include:
- Courteous and professional staff
- Excellent service and planning
- Compassion and understanding towards grieving families
- Attention to detail in ensuring that funeral services were carried out smoothly and with dignity
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