Your Car, Repaired with Care, So You Can Get Back on the Road
Our Mission
At Orozco's Auto Service, we believe in empowering drivers to maintain the safety, reliability, and longevity of their vehicles through personalized and transparent automotive care. Our team of ASE-certified technicians uses the latest technology and innovative solutions to diagnose and repair all types of vehicles, from foreign and domestic cars to electric and hybrid models.
Who We Are
More than just a repair shop, Orozco's Auto Service defines itself as your trusted partner in automotive care. Our dedicated team is committed to providing exceptional customer service, transparency, and meticulous workmanship. We treat every vehicle as if it were our own, ensuring the highest level of care and attention to detail.
What Sets Us Apart
- ASE-certified technicians: Our technicians are highly skilled and certified by the American Society for Automotive Service Excellence (ASE), ensuring that you receive the highest quality repairs.
- Cutting-edge technology: We utilize advanced diagnostic tools and equipment to accurately diagnose and fix your vehicle the first time.
- Transparency and communication: We believe in open and honest communication throughout the repair process. You will receive regular updates and clear explanations about your vehicle's condition and the recommended repairs.
- Competitive pricing: We offer competitive rates for all services, with financing and warranty options available.
- Positive customer service: Your satisfaction is our top priority. Our friendly and helpful staff is dedicated to providing a seamless and convenient experience.
Our Services
We offer a comprehensive range of services, covering:
- General repairs: Engine repair, transmission repair, brake repair, electrical repairs, suspension repair, and more.
- Preventative care: Oil changes, tune-ups, fluid flushes, belts and hoses replacement, and inspections.
- Specialized services: European auto repair, hybrid repair, diesel repair, and fleet services.
- Additional offerings: Financing options, extended warranties, and free diagnostics.
Beyond the repair
We are committed to sustainability and environmental responsibility. We recycle old parts and use environmentally friendly products whenever possible. We also offer green auto parts and services that reduce emissions and environmental impact.
Contact us today to experience the Orozco's Auto Service difference.
Summary of Reviews
Excellent Customer Service and Repairs
Reviews from David B., Ken S., Dan S., Brent G., and Julie F. praised Orozco's Auto Service for their excellent customer service, quality repairs, and fair prices. They appreciated the technicians' knowledge, communication, and honesty. The reviewers were impressed with the quick turnaround, same-day service, and the staff's attention to detail.
Issues with Scheduling and Communication
On the other hand, Joe O. and James R. had negative experiences with Orozco's Auto Service. They encountered issues with scheduling, communication, and a lack of organization. Joe O. was unhappy with the service advisor's failure to follow up and update him on the status of his vehicle. James R. had a poor experience with the tank cleaning service, which took seven weeks to complete, and he received the wrong sending unit.
Disatisfaction with Repairs
Aaron S. was dissatisfied with the gas tank repair service, claiming that the shop only gave the tank a new paint job without addressing the rust issues.
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