Welcome Home! You Love Your Pets, We Do Too!
Welcome to Pinetree Apartment Homes, where comfort and relaxation meet convenience. Located in Petersburg, Virginia, our community is designed to provide a warm and welcoming environment for our residents. With a range of floor plans available, from one to three bedrooms, we have something for every taste and lifestyle.
Our Community
Our community boasts a range of amenities that cater to our residents' needs and desires. Take a refreshing dip in our sparkling swimming pool, work out at our 24-hour fitness center, or relax in our clubhouse with a community room. Our pet-friendly community offers a fun and lively atmosphere, with plenty of green spaces for you and your furry friends to enjoy.
Apartment Features
Our apartment homes are designed with comfort and practicality in mind. Each home features a spacious floor plan with ample closet space, central air conditioning, internet, and cable ready capabilities. The gourmet kitchen comes equipped with a dishwasher and disposal, making cooking and cleaning a breeze. Each home also has a patio or balcony, perfect for taking in the view after a long day.
Amenities
In addition to our spacious apartments, we offer a range of community amenities to make your living experience even more enjoyable. These include:
- A clothes care center for your laundry needs
- A playground and family activities for kids of all ages
- A 24-hour fitness center to help you stay fit and healthy
- A clubhouse with a community room for socializing and events
- A sparkling swimming pool for relaxing and cooling off
Pet-Friendly Community
We understand the importance of having your furry friends by your side. That's why we're a pet-friendly community, welcoming cats and dogs of all sizes.
Contact Us
For more information about our community, floor plans, and amenities, please don't hesitate to contact us. We're always happy to answer any questions you may have and help you find your new home at Pinetree Apartment Homes.
Excellent Customer Service
Reviews praise the staff for their exceptional customer service, professionalism, and friendliness. Laquisha, in particular, is mentioned for her excellent care and proficiency in the application process. The maintenance crew is also commended for their timeliness and helpfulness.
Positive Experiences
Residents have reported positive experiences with the staff, including Nicole Johnson, who found the staff to be informative and helpful. Alandra Brown appreciated the kindness and professionalism of LaQuisha.
Maintenance Issues
However, some residents have expressed frustration with the maintenance crew's response time and effectiveness in addressing issues. Laura Hart has had ongoing problems with stains on her ceiling and requested repairs multiple times, but has yet to receive a solution. Sondra Faye has also experienced issues with maintenance, including a leaky ceiling and broken door latch.
Rent and Corporate Management
Some residents have expressed concerns about the high rent and corporate management's response to issues. Sondra Faye criticized the management for raising the rent during the pandemic, leading to evictions, and for not addressing underlying issues.
Communication Breakdown
There have been instances of miscommunication, such as Maya Nicole's experience with authorized pets and LaQuisha's response to her concerns. Danny Blankenship, on the other hand, had a positive experience with Jkiea, who helped him set up an online account to pay rent.
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