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Our Company
At B.H. Gold Insurance Agency, we understand that being properly insured is crucial for preserving your happiness and peace of mind. As a locally owned and operated insurance agency, we pride ourselves on our commitment to providing exceptional service and tailored insurance solutions to individuals, families, and businesses. With over three decades of experience in the industry, we have built strong relationships with reputable insurance companies and have developed a keen understanding of the complex insurance landscape.
Our Mission
Our primary objective is to establish a partnership between you, our valued client, and our office. We believe that insurance is not just about providing coverage, but about building a relationship that fosters trust, understanding, and support. Our team is dedicated to listening carefully to your needs, providing personalized guidance, and delivering insurance solutions that meet your unique requirements.
Our Services
In recognition of the diverse needs of our clients, we offer a wide range of insurance solutions, including:
Personal Insurance
- Home insurance to protect your most valuable possessions
- Auto insurance to ensure safe and reliable transportation
- Life insurance to safeguard your loved ones and your legacy
- Umbrella insurance to provide additional financial protection
Business Insurance
- Commercial insurance to safeguard your business and its assets
- Workers' compensation insurance to protect your employees and your business
- Liability insurance to shield your business from potential lawsuits
- Business insurance to cover the unique risks and challenges faced by your industry
Specialty Insurance
- Specialty insurance solutions tailored to address the unique needs of our clients, including art, collectibles, and high-value items.
Our Partnerships
At B.H. Gold Insurance Agency, we do not work for an insurance company. Instead, we work for you, our client. We represent a carefully selected group of financially sound and reputable insurance companies, which enables us to offer our clients the best coverage at the most competitive prices. Our partnerships with our insurance company partners allow us to provide our clients with expanded coverage options, superior claims service, and unparalleled support.
Contact Us
At B.H. Gold Insurance Agency, our doors are always open to new and existing clients. If you have any questions or concerns about our services, please do not hesitate to reach out to us. We encourage you to take the first step towards securing your future by scheduling a consultation with one of our experienced agents.
Poor Customer Experience
Some customers have been left disappointed with the service they received from BH Gold Insurance Agency. S.B. has been a long-time customer but feels that the replacement agent is "awful" and has not responded to their emails about pending policies. They also mention that it took a lot of effort to get information about their renewal policy.
Exceptional Customer Service
On the other hand, many customers have had positive experiences with BH Gold Insurance Agency. Several reviewers praised the agency's quick and easy service, with some mentioning that they received excellent responses to their questions and requests. Many reviewers specifically praised Erin, Matt, and other agents for their knowledgeable, responsive, and professional approach. One reviewer mentioned that Erin helped them find the right insurance for their business and supported them with many requests.
Communication Issues
However, there was one instance of a missed follow-up call, as mentioned by Tom Lemire. Although the agent did eventually reach out to correct the miscommunication, it was not a pleasant experience for the customer.
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