Trust us to answer the call, 24/7
At All City Towing, we are proud to be the trusted choice for towing and transport services across Arizona since 1992. Our professional staff and fleet of over 60 service units are standing by 24/7 to answer your call. With a team of over 100 trained experts, we are dedicated to providing prompt, professional, and proven service to our customers.
Our Story
In 1992, All City Towing started as a small, two-truck operation. Our commitment to exceptional service and capability has paved the way to expand our fleet to over 60 service units. Our dedicated and highly skilled team of more than 100 team members have answered over 1.25 million towing requests. We embrace technology and hard work to provide prompt and professional service to our customers.
Our Capabilities
Our heavy-duty experts can handle any challenge, from semi-truck rollovers to water recoveries. Our drivers have an average of 10+ years of driving experience and are regularly trained in best practices for a wide variety of recoveries. Our professionally staffed 24/7 call center facilitates an average of over 1,100 calls every day. We have a storage capacity of over 5,500 vehicles in 5 conveniently located facilities around the valley.
Our Services
We offer a range of services, including:
- Light Duty Towing: Our light duty towing service is designed to provide quick and efficient towing for smaller vehicles, such as cars, trucks, and vans.
- Heavy Duty Towing: Our heavy-duty experts can handle any challenge, from semi-truck rollovers to water recoveries.
- Specialized Transportation: We provide specialized transportation services for heavy machinery, RVs, and even aircraft.
- Private Property Towing: We offer private property towing services to help property owners and managers maintain order and safety on their premises.
Community Commitment
At All City Towing, we believe that healthy, thriving communities depend on involved citizens, organizations, and corporate partners for momentum. We are committed to supporting public, private, and charitable organizations through pledges of financial assistance, time, goods, and services. We are especially committed to efforts involving public safety, education, health, and humanities, as well as those programs that provide for the needs of low-income individuals and groups.
All-City Towing Review Summary
Reviews by Rating
1-Star Reviews
- Most reviewers who gave 1-star ratings had negative experiences with All-City Towing, citing issues such as:
+ Misinformation or lack of transparency regarding vehicle release procedures and fees
+ Long wait times, including delays in responding to calls and long wait times at the towing yard
+ Rudeness or unhelpfulness from staff
+ Damage to vehicles or belongings during towing
+ Inconsistent or unfair treatment
5-Star Reviews
- Most reviewers who gave 5-star ratings had positive experiences with All-City Towing, citing:
+ Friendly, helpful, and respectful staff
+ Efficient and timely service
+ Accurate communication and transparency regarding procedures and fees
+ Positive interactions with specific staff members (e.g., Anthony, James, Peggy)
Common Themes
- Communication and transparency issues: Many reviewers mentioned problems with unclear or incorrect information, and some felt mistreated or misled by staff.
- Staff behavior: Both positive and negative staff interactions were reported, with some reviewers praising helpful and respectful staff, while others complained of rudeness or unhelpfulness.
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