Experience the Difference of Quality Service and Competitive Pricing
Our Story
Master Car Care Auto Glass & Body proudly serves the San Francisco community, offering comprehensive automotive care since 1994. Founded by a dedicated team of professionals, we've built a reputation for dependability, affordability, and honest repairs. Today, we remain a family-run business committed to serving both foreign and domestic vehicles with care and precision.
Our Expertise
Our team of experienced technicians is highly skilled in:
- Auto Body Repair: From minor dents and scratches to complete collision damage, our experts handle all types of repairs using cutting-edge technology and materials.
- Auto Glass Repair & Replacement: We are authorized by leading manufacturers to provide exceptional glass repair and replacement services.
- Tire & Alignment: Keep your vehicle safe and stable with our thorough tire rotations, alignments, and installations.
Our Values
At Master Car Care, we prioritize:
- Customer Satisfaction: We strive to exceed expectations with personalized attention, clear communication, and efficient service.
- Integrity: We are committed to honest pricing and transparent repairs.
- Quality: Our work is backed by industry-leading warranties and meets manufacturer specifications.
Our Services
Our comprehensive services include:
Air Conditioning
- Repair and maintenance of all air conditioning systems.
Batteries
- Installation, testing, and replacement of batteries.
Belt & Hoses
- Repair and replacement of belts and hoses, ensuring proper engine performance.
Break Systems
- Comprehensive brake diagnosis, repair, and replacement services.
Broken Glass Repairs
- Professional repair of all types of windshield and window damage.
Drivelines & Collision Repairs
- Accurate diagnosis and repair of all driveline and collision damage.
Dent Repairs
- Precise and efficient dent removal and paintless dent repair (PDR) services.
Mufflers & Exhaust
- Repair and replacement of exhaust systems to restore performance and reduce emissions.
Fluid Exchange
- Regular fluid changes for optimal engine performance and lubrication.
Heating & Cooling System
- Comprehensive repair and maintenance of all engine cooling and heating systems.
Steering & Suspension
- Comprehensive diagnosis and repair of all steering and suspension components.
Oil Change, Lube & Filter
- Essential oil change service with comprehensive lubrication and filter changes.
Tire Services
- Tire installation, balancing, and rotation services.
Reviews
Positive: The majority of reviewers praised the shop for its excellent service, affordable prices, and high-quality work.
Negative: A few reviewers experienced issues with the quality of work, pricing, and professionalism.
Overall Review Summary
Positive Reviews
- The majority of reviewers were extremely satisfied with the service, praising the staff, particularly Ben, for their professionalism, fast response, and high-quality work.
- Many reviewers appreciated the affordable prices, quick turnaround times, and excellent communication from the staff.
- The paint job, auto glass replacement, and body repair services were highlights of the positive reviews.
Negative Reviews
- Two reviewers expressed dissatisfaction with their experience, citing issues with the quality of work, pricing, and professionalism.
Detailed Summary
Service Quality and Prices
- Reviewers praised the shop for providing high-quality services at affordable prices, with many mentioning that they saved money compared to other estimates.
- The auto glass replacement, paint job, and body repair services received high marks from reviewers.
Staff and Communication
- Ben, the owner, and other staff members were consistently praised for their professionalism, kindness, and excellent communication.
- Reviewers appreciated the fast response times and clear explanations of the work required.
Issues and Complaints
- One reviewer experienced issues with a glass installation that didn't fit their car, and felt overcharged.
- Another reviewer was dissatisfied with the professionalism and punctuality of the staff, citing issues with their scheduling and payment system.
Special Mentions
- Several reviewers highlighted the shop's ability to work with insurance companies and provide hassle-free service.
- The shop's location and surrounding amenities were also mentioned as a plus by some reviewers.
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