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Protecting what matters most, one policy at a time.

At State Farm Insurance Agent Kevin Carroll, our mission is to provide personalized insurance solutions to individuals, families, and businesses in Toms River, NJ. With a wide range of insurance products and services, we are dedicated to helping our clients achieve their financial goals and secure their future.

Our Story

Our office is located at 1410 Hooper Ave in Toms River, NJ, approximately 1/2 mile north of the Ocean County Mall and 1/2 mile south of the Ocean County Community College. Our team is available from 9am to 5pm weekdays to assist you with all of your insurance needs in person, by phone, by text or email. After hours, our partners at the State Farm service center are available. Just give our main office number a call, and you will automatically be transferred to the State Farm service center. If you are making a physical payment or dropping off documents after hours, please use the State Farm lock box to the right of our rear building entrance. We check the box daily. Please do not leave cash in the drop box.

Our Services

We offer a wide range of insurance products and services, including Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet, and Rec Vehicles insurance. We also offer additional products such as Banking, Mutual Funds, and Annuities. Our experienced team is dedicated to providing personalized service to each and every client, ensuring that you receive the best possible coverage for your unique needs.

Our Commitment

At State Farm Insurance Agent Kevin Carroll, we are committed to providing exceptional customer service, tailoring insurance solutions to meet the unique needs of each client. We are dedicated to building long-term relationships, providing personalized service, and helping our clients achieve their financial goals.

Reviews
Positive: Exceptional customer service, knowledgeable and friendly agents, efficient communication, and personalized experience.
Negative: Unprofessionalism and poor quality of service by Kevin Carroll.

Exceptional Customer Service

The reviews highlight the exceptional customer service provided by the Kevin Carroll State Farm office, particularly by Travis Ghaner and Janice. Many reviewers praised the team's responsiveness, knowledge, and personalized approach to addressing their insurance needs.

Efficient and Timely Communication

Reviewers appreciated the efficient and timely communication from the team, whether it was through phone calls, emails, or in-person interactions. They noted that their questions and concerns were addressed promptly, and the team went above and beyond to ensure a smooth transition to new policies.

Knowledgeable and Friendly Agents

The reviewers praised the agents for their knowledge and expertise in the insurance industry. They described the agents as friendly, patient, and courteous, making complex insurance matters easy to understand.

Personalized Experience

Many reviewers emphasized the personalized experience they received from the Kevin Carroll State Farm office. They appreciated being treated like friends rather than just customers and valued the personalized attention they received.

Convenience and Ease of Use

Reviewers also highlighted the convenience and ease of use of the Kevin Carroll State Farm office. They appreciated the flexibility of being able to communicate with the team through various channels and the streamlined process of switching to new policies.

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