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At Chris & Rod's Auto Service, Inc., we pride ourselves on being a family-owned and operated business that has been serving the automotive needs of Webster, NY, and the surrounding areas since 1995. Our commitment to quality, customer service, and community involvement has earned us a reputation as one of the most trusted and respected auto repair shops in the region.
Our Story
With a rich history dating back to 1995, Chris & Rod's Auto Service, Inc. was founded by Chris Cannarozzo and his father, Rod Cannarozzo. The company's early success was built on a foundation of honesty, integrity, and a passion for delivering exceptional service to every customer who walks through the door. Over the years, we have expanded our services to include a wide range of auto repair and maintenance services, including oil changes, brake repairs, exhaust system repairs, and much more.
Our Services
At Chris & Rod's Auto Service, Inc., we understand that your vehicle is more than just a mode of transportation - it's an investment in your safety, comfort, and convenience. That's why we offer a comprehensive range of auto repair and maintenance services designed to keep your vehicle running smoothly and efficiently. Our expert technicians use the latest diagnostic equipment and techniques to diagnose and repair a wide range of issues, from minor tune-ups to major overhauls.
Why Choose Us
So, why choose Chris & Rod's Auto Service, Inc.? Here are just a few reasons:
- We'll only fix what needs fixing: We'll never pressure you into getting additional work done that you don't need.
- Guaranteed work: We stand behind our work and guarantee it for a minimum of 12 months/12,000 miles, with some repairs carrying up to 3-year/36,000-mile warranties.
- Latest diagnostic equipment: We invest in the latest technology to ensure that your problem is fixed right the first time.
- Family-owned and operated: We're committed to providing personalized service and a genuine, small-town feel that you just can't find at larger dealerships.
- Convenient hours: We're open Monday through Friday from 8:00 am to 5:00 pm, and by appointment on Saturdays.
- Community involvement: We're dedicated to giving back to our community and are actively involved in various local initiatives and events.
What Our Customers Say
Don't just take our word for it - here's what some of our satisfied customers have to say:
- "Great service! I am so happy I was referred to Chris and Rod's for help with car repair and maintenance. I found them to be very accommodating and thorough." - Verified Customer
- "I am very pleased with their work! I love being able to frequent a reliable local establishment instead of having to go to the dealership." - Collin P.
- "The staff was friendly, and the prices were reasonable. Chris & Rod's Auto Service, Inc. Strives for customer satisfaction!" - Chuck
Contact Us
If you're looking for premium auto repair and maintenance services in Webster, NY, look no further than Chris & Rod's Auto Service, Inc. Contact us today at 585-872-4700 to schedule an appointment or stop by our convenient location at 79 Donovan Street, Webster, NY 14580.
Overview of Customer Reviews
Positive Reviews
The majority of reviews are overwhelmingly positive, with customers praising the shop's honesty, fair pricing, and excellent work. Many reviewers appreciated the shop's transparency and communication, feeling confident in the work done on their vehicles. Several reviewers mentioned specific instances of the shop going above and beyond to help them, such as fixing additional issues without extra charge or providing veterans discounts.
Negative Reviews
A small number of reviews expressed dissatisfaction with the shop's services. One reviewer had a negative experience with an inspection, claiming that the shop misrepresented the need for a new engine and failed to perform an oil change as requested. Another reviewer felt ripped off after being charged a high price for a starter replacement and had issues with the shop's handling of their warranty.
Specific Praise for the Shop
- Quick service and clear communication
- Honest work and fair pricing
- Excellent welding job
- Trustworthy mechanics
- Veterans discount offered
- Willingness to explain issues and provide solutions
- Professional and personable staff
- Ability to fit in emergency repairs
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