At Bertie Heating & Air Conditioning, we're dedicated to providing top-notch HVAC services to families in North-Central Florida. Our team of licensed and insured technicians is committed to delivering exceptional customer service and ensuring that your home is comfortable and energy-efficient.
Our Story
As a locally owned and operated business, we take pride in our roots in Gainesville, Alachua County. Our owner, Jim Bertie, has a deep understanding of the community's needs, having grown up in the area and witnessed the evolution of home comfort systems firsthand. With decades of experience under his belt, Jim has built a reputation for providing reliable, trustworthy, and high-quality HVAC services.
Our Mission
Our mission is simple: to provide unparalleled comfort and energy efficiency to families in North-Central Florida. We strive to achieve this by offering an array of services, including air conditioning installation, maintenance, and repair, as well as heating solutions, ductwork, and energy conservation measures. Our team is dedicated to delivering exceptional customer service, ensuring that every interaction with our company is a positive one.
Our Services
At Bertie Heating & Air Conditioning, we offer a comprehensive range of services designed to cater to your unique needs. From AC installation and maintenance to heating solutions and energy conservation, our team is equipped to handle it all. Whether you're looking to upgrade your existing system or require emergency repairs, we're here to help.
Why Choose Us?
So, why choose Bertie Heating & Air Conditioning? For starters, we offer 24/7 emergency service, ensuring that you're never left in the dark (or cold!) when you need us most. Our team of licensed and insured technicians is committed to delivering exceptional customer service, and we stand behind our work with a 100% customer satisfaction guarantee. We're also committed to energy conservation, offering solutions designed to help you go green and reduce your environmental footprint.
Overview of Bertie Air Reviews
Positive Experiences
Reviews from Melly, Marla Darley, Susan Thrall, Sj Richardson, Susanna Fraser, Sandi Fullenwider, Donna Waller, and Zane Hooker highlight their positive experiences with Bertie Air. They praise the company's professionalism, efficiency, and honest services. The reviewers mention specific technicians, such as Justin, Don, Andy, Anthony, and Michael Dumas, who provided exceptional service. They also appreciate the company's reasonable prices and willingness to work with customers financially.
Negative Experiences
On the other hand, reviews from H. and Spring Man express their dissatisfaction with Bertie Air. They criticize the company's high prices, rude staff, and lack of customer service skills. Specifically, they mention Jim and Brenda as being unhelpful and abrasive.
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