Excellence in Automotive Service, One Vehicle at a Time!
Big O's Automotive, proudly serving Anchorage, Alaska and the surrounding areas since 1977, is a family-owned business dedicated to delivering exceptional automotive care and customer service. With a team of highly skilled technicians and a wealth of combined experience, we are committed to keeping your vehicle running smoothly and efficiently.
Our Services
At Big O's Automotive, we offer a comprehensive range of services to meet all your automotive needs, including:
Maintenance & Preventative Care
- Oil changes
- Tire rotations & balancing
- Battery testing & replacement
- Wiper blade installation
- Fluid top-ups & inspections
Engine & Repair
- Comprehensive engine diagnostics & repair
- Coolant system repair & maintenance
- Fuel system repair & performance enhancement
- Transmission repair & replacement
Brakes & Safety
- Brake inspections & repairs
- Rotor & disc replacement
- Brake fluid flushing
- Sensor & line repair
Additional Services
- Emission testing & repair
- Electrical system diagnosis & repair
- Diagnostic trouble shooting
- Air conditioning & heating repair
- Window tinting & headlamp restoration
Our Commitment to Excellence
Our mission is to provide unparalleled customer service, ensuring every visit to Big O's Automotive is a positive experience. We are dedicated to:
- Transparency: We provide clear explanations and estimates before any work is performed.
- Communication: We keep you updated on the progress of your repairs.
- Quality: We use only high-quality parts and fluids.
Community Involvement
Big O's Automotive is committed to giving back to the community. We proudly support local sports teams and organizations that enhance the lives of our neighbors.
Overwhelmingly Positive Experience
The majority of reviewers had a fantastic experience at Big O's Automotive, with many praising the shop's fast and reliable service. Reviewers appreciated the friendly and professional staff, comfortable waiting area, and transparent communication.
Exceptional Service
Some reviewers specifically mentioned the exceptional service they received, citing the shop's ability to fit them in on short notice, providing a detailed estimate of the repairs, and taking the time to explain the scope of work. One reviewer was impressed with the shop's honesty, noting that they avoided unnecessary repairs and stuck to the original quote.
Minimal Drawbacks
A few reviewers had minor complaints, such as the shop being booked solid with appointments, or receiving an estimate only after the work was already being done. However, these issues were minor and did not detract from the overall positive experience.
Consistently High-Quality Service
The majority of reviewers agreed that Big O's Automotive was one of the best, if not the best, car repair shops in Anchorage. Many reviewers praised the shop's dependability, honesty, and competitive pricing.
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