Trusted by the hardest working feet in the NY area
At JD's Prompt Plumbing, Heating & Air Conditioning, we are dedicated to providing top-notch HVAC and plumbing services to homes and businesses in Lubbock, TX, and the surrounding West Texas Area. Since 1984, our team of skilled technicians and plumbers has been committed to delivering exceptional service, quality workmanship, and unparalleled customer satisfaction.
Our Mission
Our mission is to provide prompt, professional, and courteous service to our valued customers. We strive to build long-term relationships with our clients, and we take pride in being a trusted name in the HVAC and plumbing industry. We believe in treating our customers the way we would want to be treated, with respect, honesty, and integrity.
Our Services
We offer a comprehensive range of HVAC and plumbing services, including air conditioning, heating, indoor air quality, plumbing, and commercial services. Our team of experts is equipped to handle all your HVAC and plumbing needs, from routine maintenance and repairs to new installations and emergency services.
Air Conditioning Services
We understand the importance of staying cool in the hot Texas summers. Our air conditioning services include maintenance, repair, installation, and replacement of central air conditioners, heat pumps, and ductless systems. We also offer wi-fi smart thermostats and duct services to ensure your system is running efficiently and effectively.
Heating Services
When the temperature drops, you can count on us to keep your home warm and cozy. Our heating services include maintenance, repair, installation, and replacement of furnaces, heat pumps, and ductless systems. We also offer wi-fi smart thermostats and duct services to ensure your system is running efficiently and effectively.
Indoor Air Quality Services
We understand the importance of indoor air quality and its impact on your health and comfort. Our indoor air quality services include air filtration systems, air purifiers, humidifiers, and dehumidifiers to ensure your home has fresh, healthy air.
Plumbing Services
Our team of licensed plumbers is equipped to handle all your plumbing needs, from routine maintenance and repairs to new installations and emergency services. We offer a range of plumbing services, including drain and sewer services, bathroom and kitchen plumbing, water heater installation, and gas piping.
Commercial Services
We also offer light commercial HVAC services (25 tons and under) and commercial plumbing services to local businesses. Our team of experts is equipped to handle all your commercial HVAC and plumbing needs, from routine maintenance and repairs to new installations and emergency services.
JD's Plumbing Performance Review
Exceptional Service and Professionalism
The majority of reviewers praised JD's Plumbing for their exceptional service, professionalism, and expertise. Many reviewers commended the company's prompt response to their plumbing issues, with some even receiving same-day or next-day service.
Friendly and Knowledgeable Technicians
Several reviewers highlighted the friendly and knowledgeable nature of JD's technicians, including Jason, William, Jarron, Isaiah, George, and Lee. These technicians were praised for their professionalism, courtesy, and willingness to explain the repair process to customers.
Competitive Pricing and Quality Workmanship
Reviewers also praised JD's Plumbing for their competitive pricing and quality workmanship. Many reviewers mentioned that the company's prices were reasonable, and the work done was of high quality, with some even noting that the company could have charged more but chose not to.
Specific Services Praised
Reviewers praised JD's Plumbing for their expertise in various services, including water heater repair, gas line repair, leak detection, drain cleaning, pipe repair, faucet installation, and air conditioning repair.
Concerns with Scheduling and Office Management
However, two reviewers expressed concerns with JD's Plumbing's scheduling and office management. One reviewer experienced issues with no-show appointments, while another reviewer was dissatisfied with the office manager's communication style and the company's pricing.
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