At Eye Care Associates Inc., we are dedicated to providing top-notch eye care services to our patients in a comfortable and welcoming environment. Our team of highly skilled and experienced ophthalmologists, optometrists, and support staff are committed to providing personalized care to each of our patients, using the latest technology and techniques to diagnose and treat a wide range of eye conditions.
Our History
With a rich history of providing exceptional eye care to our community, we have established ourselves as a trusted and reliable partner in the eye health care industry. Our passion for delivering outstanding patient care has earned us a reputation as one of the leading eye care providers in the region.
Our Services
We offer a comprehensive range of eye care services, including cataract surgery, LASIK, glaucoma treatment, pediatric eye care, oculoplastics, cosmetic procedures, and more. Our state-of-the-art facilities are equipped with the latest technology, enabling us to provide accurate diagnoses and effective treatments for a wide range of eye conditions. Our team of experts is dedicated to staying up-to-date with the latest advancements in eye care, ensuring that our patients receive the best possible care.
Our Team
Our team of skilled ophthalmologists and optometrists are committed to providing exceptional patient care. With years of combined experience, our doctors are dedicated to staying at the forefront of the latest advancements in eye care. We take pride in our patient-centered approach, taking the time to listen to your concerns and address your needs with compassion and expertise.
Our Commitment
At Eye Care Associates Inc., we are committed to delivering exceptional eye care services that exceed our patients' expectations. We believe that every individual deserves to see the world with clarity and confidence, and we are dedicated to making that a reality. Our mission is to provide personalized care, innovative treatments, and outstanding customer service, ensuring that our patients receive the best possible care.
Poor Customer Service Experiences
Several reviewers had negative experiences with the office's customer service. Casey felt disrespected when their deadname was used, and the staff member was unwilling to update their name. Richard Khumslotta was hung up on by a rude staff member, and Don Kendrick's neighbor experienced a long wait time with poor scheduling. Cookie Benson and Retta S. also complained about poor appointment management and long wait times.
Issues with Billing and Pricing
Some reviewers had issues with the office's billing and pricing practices. Angelo D'Errico was shocked by the high cost of an eye exam, and Steve Stiles felt ripped off when the office refused to provide his contact prescription without charging him for a "fitting exam."
Unsatisfactory Medical Experiences
Keaton Vega felt that their eye exam was rushed and incomplete, and Don Kendrick's neighbor had an unsatisfactory experience with shots in his eyes.
Positive Experiences with Staff and Doctors
On the other hand, many reviewers had positive experiences with the office's staff and doctors. Dan Fissel praised Dr. Aey's care, and Chelsea Schrader had a great experience with Dr. Shultz and the friendly staff. Paula Gilliam was pleased with Dr. Erzurum's cataract surgery, and Scharlane Trebella highly recommended the office. Adam Walker appreciated the polite and caring staff, and Betsy Reed liked Dr. Lewis and Dr. Cooney.
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