Experience the Comfort, Trust the Experts!
Hitech Central Air Inc. (PTAC Experts) is a leading provider of reliable HVAC services in New York, Brooklyn, Bronx, Manhattan, and Queens. Our team of highly experienced technicians is dedicated to providing customized home comfort through appropriate Heating Ventilation and Air-conditioning. We understand the importance of exceptional air quality for the health and happiness of your family, which is why we offer a wide range of HVAC services to cater to your specific needs.
Our Services
At Hitech Central Air Inc. (PTAC Experts), we offer a comprehensive range of HVAC services designed to meet the unique needs of our residential and commercial clients. Our services include commercial HVAC installation, indoor air quality testing, air duct sealing and repair, mold remediation, and more. We also provide AC installation, maintenance, and repair services, as well as heating and boiler services, air conditioning scams prevention, and emergency air conditioner repair.
Our team of experts is dedicated to providing top-notch service, ensuring that your heating and cooling system maintains your home or office at a comfortable temperature throughout the change of the seasons. We strive to help our customers, their families, and associates enjoy a harmonious, healthy, and comfortable atmosphere.
Our Mission
Our mission is to provide customized home comfort through appropriate Heating Ventilation and Air-conditioning. We aim to exceed our customers' expectations by providing exceptional service, expert advice, and quality products. We are committed to building long-term relationships with our clients, and we strive to maintain a safe, clean work environment while following green recycling policies and laws.
Poor Services and Unsatisfactory Experiences
The following reviews express disappointment and frustration with the services provided by Hi Tech Central Air Inc.:
The first reviewer, Brigitte Tilley, had a terrible experience with Hi Tech. They failed to show up for scheduled appointments, gave the runaround over a bracket for her window unit, and ultimately attempted to install her AC unit without a bracket, which is against NYC law.
Rodney Hobbs, another reviewer, also had a negative experience. He never received a response to his calls or emails, and when the company did show up, they sent inexperienced technicians to install an air conditioner in his window.
Positive Feedback and Excellent Services
On the other hand, several reviewers had outstanding experiences with Hi Tech Central Air Inc.:
Mjm, Frankie Dyer, Orlando Stephenson, Jaime Guthrie, Tyler Morgan, and Patrick Moss all praised the company's excellent service, professional technicians, and attention to detail. They appreciated the company's willingness to go above and beyond to fix issues and provide maintenance.
Negative Experiences and Mismanagement
Unfortunately, some reviewers experienced poor services and mismanagement. Amanda Rodriguez had a leaky PTAC unit, which the technician insisted could be fixed through servicing. After spending $800, the unit continued to leak, and she was forced to pay for additional services.
Unsatisfactory Conclusion
In conclusion, the reviews suggest that Hi Tech Central Air Inc. has a mixed track record. While some reviewers had excellent experiences, others were left dissatisfied and frustrated with the company's services.
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