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At Business Insurance Services, Inc., we pride ourselves on being a trusted partner to businesses and individuals in Hawaii. With over 30 years of experience, we have grown to become one of the state's largest local independent insurance agencies. Our management, agents, and staff are among the most experienced in the industry, and our commitment to excellence has earned us a reputation for exceptional service and expertise.

Our Philosophy

At Business Insurance Services, we believe that our clients are not just policyholders, but partners. We are dedicated to working closely with our clients to understand their unique needs and goals, and to providing tailored insurance solutions that meet those needs. Our philosophy is centered around our Pledge of Performance, which commits us to treating our clients with respect and courtesy, and to delivering exceptional service and value.

Services

We offer a comprehensive range of insurance products and services, including:

  • Commercial Lines: Package policies, fire, liability, workers' compensation, umbrella, flood, and bonding insurance.
  • Personal Lines: Homeowners, automobiles, boats, personal property, and personal liability umbrellas.
  • Risk Management: Identifying loss drivers, hazards, and risks, and developing programs to minimize risk and create a safe workplace environment.
  • Claims: Providing prompt and fair resolution of claims, and helping our clients to navigate the claims process.

Employee Benefits

At Business Insurance Services, we believe in treating our employees with respect and fairness. Our competitive compensation and benefits package includes:

  • Medical, dental, drug, and vision coverage
  • Paid vacation and sick leave
  • Generous holiday schedule
  • Profit-sharing 401(k) plan
  • Bonus program
  • Group life, accidental death, and long-term disability insurance
  • Voluntary supplemental insurance
  • Flexible spending plan
  • Pre-tax parking or bus pass
  • Voluntary Aflac products

Join the BIS Ohana

We are always looking for talented individuals to join our team. While we don't have any job openings at this time, please check back frequently for updated job listings. We thank you for your interest in joining the Business Insurance Services team.

Reviews
Positive: Exceptional customer service, professional expertise, and personalized insurance solutions.

Insurance Services

The reviews of Reid Higashi and his insurance agency are overwhelmingly positive. Clients rave about his excellent service, responsiveness, and expertise in providing insurance solutions for individuals and businesses.

Exceptional Customer Service

Consumers praise Reid's availability, answering phone calls at all hours, including nights and weekends. His agency's quick response to inquiries and prompt return of phone calls are notable. Furthermore, Reid's willingness to go the extra mile, such as picking up payments to deliver to the insurance company, sets him apart.

Tailored Insurance Solutions

Clients appreciate Reid's keen understanding of their insurance needs, from personal to commercial policies. He takes the time to listen to concerns, explain policies, and offer personalized quotes and solutions.

Professionalism and Trust

Reviewers emphasize Reid's professionalism, expertise, and trustworthiness. His friendly demeanor and concise communication style have earned their trust. Overall, clients praise Reid's agency as a trustworthy and reliable partner for insurance needs.

Conclusion

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