Fenway Health is a community-based, patient-centered, and culturally competent healthcare organization that provides comprehensive medical, surgical, and behavioral health services to thousands of patients from across Massachusetts and beyond. We offer a range of services, including primary care, specialty care, and supportive services, with a focus on meeting the unique needs of our diverse patient population. Our mission is to provide award-winning quality and safety in a welcoming and inclusive environment.
The mostly positive comments praised the expertise, kindness, and excellent communication skills of specific doctors, such as Jimmy Kamel NP and Dr. Viloria.
The negative comments highlighted issues with inconsistencies in care and communication, neglect, and scheduling problems, making some patients feel frustrated, ignored, or discarded.