The Metropolitan at The 9 is a luxury hotel located in downtown Cleveland, Ohio, offering unique travel experiences, iconic art, history, and luxury blended seamlessly with modern technology. Our hotel features dynamic modern luxury, live entertainment, historic bank vaults for wining and dining, a rooftop lounge, an award-winning restaurant, an indoor dog park, and sumptuous hotel rooms and suites.
Guests praised the hotel's friendly and accommodating staff, modern and clean rooms, and convenient location. The hotel's unique features, such as The Vault and the rooftop bar, were also highlighted as positives.
Guests reported issues with room cleanliness, maintenance, and noise. Some staff members were reported to be rude, and the valet service was criticized for long wait times and high prices.