The Crystal Inn steakhouse restaurant lies in the heart of the Black Dirt agricultural region, which gives the chefs many special opportunities to prepare its contemporary American menu, often using local ingredients harvested earlier in the day. The restaurant offers a range of services, including a wine and beer menu, main course, and desserts.
The food at the hotel is praised by many reviewers, who mention that it's delicious, fantastic, and like a home-cooked meal.
The hotel has many cleanliness issues, with reviewers mentioning bed bugs, roaches, and infestation. Some reviewers also experienced poor service, feeling that they didn't get what they paid for and that the hotel was overpriced.