At Robert Truax's State Farm Insurance Agency in El Paso, TX, we are dedicated to providing our customers with a unique and personalized experience when it comes to their insurance needs. Our team is committed to empowering our customers to take control of their insurance coverage and create a plan that fits their individual needs and budget.
Our Services
We offer a wide range of insurance products and services to individuals and families, including auto insurance, homeowners insurance, renters insurance, life insurance, and more. Our team believes that every customer is unique and deserves a personalized approach to their insurance needs. We take the time to understand our customers' situations and budget, and work with them to create a customized insurance plan that fits their needs.
For businesses, we offer a range of commercial insurance products, including business owners policies, commercial auto policies, individual health policies, and workers' compensation. Our team understands the importance of developing a plan for continued financial security, and we work with business owners to understand their unique needs and provide a quote based on their business operations.
Our Mission
At Robert Truax's State Farm Insurance Agency, our mission is to provide our customers with a different and unique experience than what they have been accustomed to receiving. We are passionate about helping our community and informing our customers about their insurance options. Our team is dedicated to putting our customers first and providing them with the best possible service.
Meet Robert Truax
As a lifelong resident of El Paso, I am committed to serving my community and providing my customers with a personalized approach to their insurance needs. I believe in empowering my customers to take control of their insurance coverage and creating a plan that fits their individual needs and budget. I am passionate about helping my community and providing my customers with a different and unique experience.
Exceptional Customer Service
The reviews highlight the exceptional customer service provided by the State Farm agents, including Stephanie, Vedalia, Kim, Reymond, Juan Lara, and Dalia. These agents went above and beyond to ensure customers received the best possible service, answering questions, and providing guidance on insurance needs.
Appreciation for Agents
Many customers expressed gratitude towards specific agents, praising their helpfulness, professionalism, and dedication. Some even mentioned that the agents helped them save money by switching to State Farm.
Positive Experiences
Customers reported having positive experiences with State Farm, citing efficient service, timely responses, and a willingness to go above and beyond to meet their needs. Some also appreciated the agents' knowledge and expertise in explaining insurance options.
One Negative Review
One customer, however, reported a poor experience, citing poor communication, unnecessary additional insurance services, and a significant increase in policy rates without justification.
Be the first to review Robert Truax.
Write a Review
