Investing in Experiences, Empowering Adventures
Nestled amidst the captivating landscapes of the Black Hills in western South Dakota, Liv Hospitality stands as a leader in the hospitality industry. We are passionate about crafting memorable experiences and empowering travelers to make lasting memories.
Who We Are
Liv Hospitality, LLC is an independent, professional hospitality management company specializing in the development, ownership, marketing, and management of diverse accommodations across Rapid City and Deadwood, South Dakota. Our portfolio boasts over a dozen exceptional hotels, resorts, restaurants, gaming establishments, and bars.
Our Vision
We believe in providing seamless, personalized journeys that celebrate the unique character of each destination. Our dedicated team works tirelessly to ensure every stay exceeds expectations by:
- Empowering experiences: Providing guests with opportunities to explore their surroundings, engage in thrilling activities, and immerse themselves in local culture.
- Exceptional service: Delivering personalized attention, proactive assistance, and genuine hospitality.
- Empowering connections: Fostering a sense of community by supporting local businesses and activities.
Our Services
Liv Hospitality offers a comprehensive range of services to cater to all travel needs, including:
- Hotel & Resort Management: Ensuring operational excellence, profitability, and guest satisfaction.
- Restaurant & Bar Management: Developing and implementing innovative culinary and beverage programs.
- Marketing & Sales: Maximizing occupancy rates, attracting new clientele, and managing promotional campaigns.
- Development & Consulting: Guiding investors and developers through the process of creating and operating successful hospitality destinations.
Join Us!
At Liv Hospitality, we foster a collaborative and growth-oriented environment. We are actively seeking passionate, dedicated individuals to join our team and help us continue delivering exceptional experiences to our guests.
We are more than just a hospitality company - we are a community of dedicated professionals who are committed to exceeding expectations and crafting unforgettable memories for our guests.
Management Issues
Several reviewers have expressed dissatisfaction with the management style at Cadillac Jack's and Watiki Waterpark. Ben Is, a former employee, claims that the manager never bothered to ask other staff members to cover shifts, resulting in him having to miss classes. He also alleges that the manager forgot about an agreed-upon arrangement for his college schedule and fired him due to his absence. Another reviewer, Jordan Staub, claims that the company fired over a dozen people to allow another business to reopen, expecting current workers to supply and work for the new company.
Disappointing Job Experience
Many reviewers have shared negative experiences as employees. M. S. was hired for a full-time position but was given part-time hours and expected to work 6-7 days a week. Angelica Rose was laid off twice from two different hotels in 90 days after being promised a full-time job. Ben Is mentioned that he was also laid off due to his manager's mistake.
Problems with Waterpark
Bev Camel claims that Cadillac Jack's is not addressing chlorine burns that required EMS at Watiki Park. Stephanie Bowman reports being pushed and assaulted by employees at Watiki Waterpark and claims that the manager did not intervene or ask the employees to leave.
Contrasting Experiences
However, some reviewers have had positive experiences with the company. Keshia Buffalo expresses appreciation for the company's willingness to give second chances, and Morgan Arthur and Cerrie Bierwagen praise the company's leadership and opportunities for growth. Clover Van Ausdell had a great stay at Watiki Waterpark.
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