The sound solution to your plumbing problems
At Mark Lanier State Farm Agency, we believe in providing our customers with personalized insurance solutions that cater to their unique needs. As a third-generation State Farm Agent, I, Mark Lanier, have over 14 years of experience in the insurance industry. Our agency serves Lakeland, Mulberry, Plant City, Bartow, Winter Haven, and surrounding areas, providing free auto insurance and homeowners insurance quotes throughout the state.
Our Story
Growing up in Lakeland, Florida, I have always been committed to giving back to my community. As a University of Florida Alumni, I understand the importance of building relationships and supporting local businesses. As a small business owner myself, I find it rewarding to work with fellow entrepreneurs, helping them navigate the complex world of insurance. Whether you're a small business owner or an individual looking for personal insurance solutions, we're here to help.
Our Services
We offer a wide range of insurance products, including auto insurance, homeowners insurance, condo insurance, renters insurance, personal articles insurance, business insurance, life insurance, health insurance, and pet insurance. We also provide banking and annuities services. Our team takes the time to understand your unique needs and provides personalized quotes and solutions.
Our Mission
At Mark Lanier State Farm Agency, our mission is to provide exceptional customer service, building long-lasting relationships with our clients. We strive to be a trusted advisor, helping our customers navigate the complex world of insurance. We believe in giving back to our community, supporting local organizations, and making a positive impact on the lives of those around us.
Get a Quote Today
If you're looking for personalized insurance solutions, we invite you to request a quote today. Our team is dedicated to providing you with exceptional service, guiding you through the process, and helping you find the right insurance coverage for your unique needs.
Overall Experience
The majority of customers have had a positive experience with Mark Lanier's State Farm agency, with many praising the staff's friendly and helpful demeanor, quick response times, and ability to provide affordable and comprehensive insurance policies.
Staff and Service
Many customers have complimented specific staff members, including Carole-Ann, Lacy, and Joshua, for their excellent customer service, professionalism, and knowledge of insurance products. The staff's ability to explain complex insurance concepts in a clear and concise manner has been particularly appreciated.
Insurance Products and Pricing
Customers have reported saving money on their insurance policies while still receiving excellent coverage. The agency's ability to provide bundled policy packages and identify discounts has been a major advantage for many customers.
Claims and Refunds
While the majority of customers have had a positive experience, a few have reported issues with claims processing and refunds. One customer experienced a delay in receiving a refund for their cancelled policy, and another was disappointed to learn that they would not be reimbursed for a claim due to the at-fault party not being insured.
Recommendations
The overwhelming majority of customers have highly recommended Mark Lanier's State Farm agency to others, citing the staff's professionalism, knowledge, and customer-centric approach as key reasons for their positive experience.
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