For over seven decades, Vogel's Collision has been a trusted name in the Rochester, NY area for providing high-quality collision repair services. Founded in 1948 by Henry Vogel, our family-owned and operated business has built a reputation for excellence and integrity. Our mission is to provide our customers with outstanding service, expertise, and professionalism to ensure their vehicles are restored to their pre-accident condition.
Our Services
At Vogel's Collision, we offer a wide range of services to cater to your vehicle's needs. Whether you're dealing with a minor fender bender or an extensive collision repair, our team of certified technicians is equipped to handle even the most complex repairs. Our services include:
- Major Collision Repair: Our team will assess the damage and develop a plan to restore your vehicle to its original condition.
- Paintless Dent Repair: We use advanced techniques to remove dents and creases from your vehicle's body without damaging the paint.
- Cooling and Air Conditioning Repairs: Our technicians are trained to diagnose and repair issues with your vehicle's cooling and air conditioning systems.
- Hand and Machine Waxing: We offer a range of detailing services to keep your vehicle looking its best.
Our Commitment to Quality
At Vogel's Collision, we're committed to providing our customers with the highest level of quality and service. We achieve this by:
- Partnering with major insurance companies to ensure seamless claims processing
- Using only the latest technology and equipment to diagnose and repair complex issues
- Providing transparent estimates and explaining the repair process
- Offering a comprehensive warranty on all our repairs
About Our History
Vogel's Collision has a rich history dating back to 1948. Henry Vogel founded the business with a passion for providing exceptional service and quality repairs. In 1993, the business was sold to Barry Holtz, who had been with the company since 1968. Under Barry's leadership, we've continued to expand our services and reputation for excellence. Today, Vogel's Collision is a trusted name in the Rochester area, with a commitment to delivering outstanding results and outstanding customer service.
Why Choose Vogel's Collision
At Vogel's Collision, we're dedicated to providing our customers with an exceptional experience. Here are just a few reasons why you should choose us for your collision repair needs:
- ASE-Certified Technicians: Our team is certified by the Automotive Service Excellence (ASE) to ensure you're receiving the best possible service.
- i-CAR Gold Certification: We've achieved the highest level of certification from the Inter-Industry Conference on Auto Collision Repair (i-CAR), demonstrating our commitment to industry standards and best practices.
- Quality Guarantee: We stand behind our work with a comprehensive warranty and guarantee on all our repairs.
Contact Us
If you're looking for a collision repair shop you can trust, look no further than Vogel's Collision. Contact us today to schedule an appointment or learn more about our services.
Overall Experience
The majority of customers have had an exceptional experience with Vogel's Collision, praising their professionalism, friendly staff, and excellent work quality. Many customers have expressed their gratitude for the shop's timely repairs, courteous service, and attention to detail.
Positive Aspects
- Friendly and knowledgeable staff
- Excellent work quality
- Timely repairs
- Good communication
- Attention to detail
- Professionalism
Negative Experience
One customer had a poor experience with Vogel's Collision, citing rudeness and arrogance from the staff. They felt judged and belittled when inquiring about painting their van for business purposes.
Constructive Feedback
One customer suggested the importance of regular communication to ensure needs are met, and another appreciated the shop's honesty about their limitations in certain repairs.
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