At K3S Auto Repair, we're not your average auto shop. Our mission is to redefine the auto repair experience by putting people at the heart of everything we do. We're all about transparency, convenience, quality, and integrity. Founded in 2013, our goal has always been twofold: to provide fulfilling careers in the automotive industry and to deliver exceptional car care. Because when we take care of our team, they take the best care of your vehicle. It's a win-win for everyone involved.
Our Story
We're committed to fostering a community of satisfied vehicles and happy owners. That's why we're excited to introduce our "Happy Cars, Happy Clients" feedback section. Below, you'll find real stories and experiences shared by our clients, giving us valuable insights to better serve our community. Whether it's a routine maintenance job that went above and beyond your expectations or a major repair that ensured your safety on the road, we want to hear about it.
Our Services
Our shop offers a complete range of automotive repair services by skilled technicians. From routine oil changes to complex engine diagnostics, we have the skills and experience to tackle any automotive challenge. We prioritize your safety and satisfaction, delivering reliable and affordable services that you can count on. We fix most makes and models with expert care and precision, and we're proud to offer a nationwide 36,000-mile or 3-year warranty on all services, ensuring your vehicle is covered wherever you go.
Our Values
We're dedicated to providing top-notch services to keep our clients' vehicles running smoothly. We prioritize your safety and satisfaction, delivering reliable and affordable services that you can count on. Our team is committed to exceptional service, using quality parts, and providing skilled maintenance. We're committed to providing you with the utmost care and service excellence during every visit.
Summary of Customer Feedback
Positive Feedback
K3S Auto Repair has received overwhelmingly positive reviews from satisfied customers. Many customers praised the shop's excellent customer service, transparency, and honesty. They appreciated the thorough explanations of the work being done and the willingness to listen to their concerns. Some customers felt comfortable enough to request special treatment and were given personalized attention.
Negative Feedback
On the other hand, a few customers expressed disappointment with their experience at K3S Auto Repair. One customer felt rushed on the phone and didn't receive a quote, leading them to take their business elsewhere. Another customer had a poor experience where the shop failed to fix the issues with their car, and they were left with more problems. One customer even felt misled and lied to by the shop.
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