Repairs Done Right The First Time
Welcome to Brad's Auto Service, your premier car service in Palm Bay, FL! Brad's Auto Service is a family-owned business that has been serving the community since 1992. Our motto is "Repairs Done Right The First Time" and we back this promise with the NAPA AutoCare Peace of Mind Warranty.
We understand what sets us apart from other auto repair shops. At Brad's Auto Service, we believe that customer service is not just about fixing cars, it's about treating people with respect, honesty, and integrity. Our team of well-trained technicians is dedicated to providing exceptional service that exceeds your expectations. We take pride in our work, and we treat our team members with the same level of respect and care that we would expect for ourselves.
About Our Story
Brad's Auto Service was founded on the principle of providing top-notch repairs and exceptional customer service. Our team of experts has spent years honing their skills to ensure that you receive the best possible service for your vehicle. From oil changes to complex engine repairs, we're equipped to handle any maintenance or repair need.
How We Work
At Brad's Auto Service, we believe that effective communication is key to a successful repair. Our technicians will take the time to explain the problem, the repair, and the cost of the repair. We want you to feel informed and confident in the work we do. Our team of experts uses only the best parts and materials to ensure that your vehicle is running smoothly and safely.
Our Promise
At Brad's Auto Service, we promise to:
- Provide honest and accurate estimates
- Use only high-quality parts and materials
- Commit to a 24-month/24,000-mile warranty
- Offer special discounts for military personnel, college students, and senior citizens
Our Services
At Brad's Auto Service, we offer a range of services to keep your vehicle running smoothly. From routine maintenance to complex repairs, we've got you covered. Our services include:
- Brake repair and maintenance
- Oil changes and fluid checks
- Tire rotation and balancing
- Diagnostics and troubleshooting
- Suspension and steering repairs
- Fuel injection repair and service
- Transmission repair and maintenance
- Timing belt replacement
- Spark plug replacement
Our Warranty
We stand behind our work with a 24-month/24,000-mile warranty on all qualifying repairs and services. This warranty covers both parts and labor, giving you peace of mind and protection for your investment.
Contact Us
At Brad's Auto Service, we're dedicated to providing exceptional service and exceptional results. If you have any questions or concerns, don't hesitate to reach out. We're here to help you keep your vehicle running smoothly and safely.
Overall Experience
The reviews posted on this page are extremely positive, with all but one reviewer giving a 5-star rating. The common thread among these reviews is excellence in service, professionalism, and honesty.
Service and Repair
The reviewers praise Brad's Auto Service for their excellent service and repair work. Many have had repeat visits and have referred friends and family to the shop. Mechanics are described as professional, knowledgeable, and friendly. Issues are addressed promptly, and customers are kept informed throughout the process.
Price and Value
Reviewers comment on the reasonable prices and fair estimates provided by Brad's Auto Service. While occasionally there may be a variation in the final cost, customers appreciate the transparency and honesty in the billing process.
Communication
Communications with the staff at Brad's Auto Service are described as warm, friendly, and informative. Customers appreciate being kept updated on the status of repairs and being educated about the work being done on their vehicles.
Exceptions
One reviewer, Sydney Bethelmy, had a negative experience with the shop, feeling ripped off and disappointed with the quality of work and the final bill.
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