Platinumwerks Collision Center is a leading auto body shop in Melbourne, Florida, specializing in collision repairs and body repairs for Toyota, Mercedes-Benz, Audi, Porsche, BMW, and Lexus vehicles. Our state-of-the-art facility is equipped with the latest technology and factory-certified technicians who provide high-quality services, including aluminum repair, frame alignment, and paintwork. We work with all insurance companies and offer a lifetime warranty on all repairs. Our customers can schedule an appointment online or request an estimate, and we also offer a rental car service.
The shop has staff members who go above and beyond to provide excellent customer service and ensure customer satisfaction.
Some staff members are unprofessional, condescending, and lack customer service skills, leading to negative experiences for customers.