Where Sports and an Active Lifestyle Meet.
At Bay Club, we're passionate about creating a vibrant community that thrives on sports, fitness, hospitality, and family. Our unique approach to membership means more than just access to top-notch facilities and amenities - it's about building meaningful connections and experiences that enrich your life.
Our Story
Since 1977, we've been committed to delivering the best in fitness, sports, family, and hospitality. Our journey began with a vision to craft a lifestyle that brings people together, fosters growth, and celebrates community. Today, we're proud to be a thriving network of 26 clubs across 10 campuses, serving thousands of members who share our passion for living life to the fullest.
Our Mission
Our mission is to create a robust and active lifestyle for our members, focusing on sports, fitness, hospitality, and family. We're dedicated to listening to the needs of our members and using their input to influence our programming and amenities. By doing so, we strive to build a community that's warm, welcoming, and tailored to meet the unique needs of each individual.
Our Services
We offer an extensive range of services designed to elevate your lifestyle. From state-of-the-art fitness centers and group exercise classes to sports facilities, aquatics, and kids' camps, we've got something for everyone. Enjoy fine dining, luxurious accommodations, and exclusive events - all within our vibrant community.
Fitness
- ELEVATE Fitness Centers
- Fitness Training
- Group Exercise Classes
- IGNITE Pilates
- The Edge Yoga
- Cycling
Sports
- Aquatics
- Basketball
- Golf
- Pickleball
- Racquetball
- Squash
- Tennis
Family
- After School Programs
- Childcare
- Family Events
- Kids Camps
Hospitality
- Business Suites
- Dining
- Hotel
- Laundry Services
- Locker Room
- Parties and Events
- Private Events
- Sauna
- Spa
- Steam Room
Overview of Bay Club Reviews
Bay Club, a popular fitness center, has received a mix of positive and negative reviews from its members. While some members appreciate the club's amenities and services, others have expressed disappointment and frustration with various aspects of the club.
Amenities and Services
Some members have praised the club's amenities, including its swimming pool, outdoor hot tub, and clean facilities. The club's classes, such as yoga and dance, have also been well-received. Additionally, the club's staff, including the female facilities staff and some front desk staff, have been commended for their friendly and courteous service.
Issues with Cleanliness and Maintenance
However, several members have expressed concerns about the club's cleanliness and maintenance. Some have reported finding mold in the showers, broken lockers, and dirty floors in the locker room. Others have complained about the lack of cleaning supplies and the infrequent cleaning of the facilities.
Customer Service and Communication
Many members have been frustrated with the club's customer service and communication. Some have reported not receiving responses to their emails or concerns, while others have felt ignored or dismissed by the staff. The club's failure to address members' concerns in a timely and effective manner has led to feelings of disappointment and disillusionment.
Pricing and Value
Some members have questioned the value of the club's services, given the high membership fees. Several have compared the club unfavorably to other, more affordable options. Others have felt that the club's rates are too high, given the range of services and amenities offered.
Other Issues
Other issues reported by members include overcrowding, long lines for showers, and the lack of available towels and cleaning supplies. Some have also expressed disappointment with the club's hours of operation, particularly the early closing time on weekends.
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